alexisarpa3
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Product with variation keeps loadingHi!
Thanks for the answer, we found out it was a problem due to our internal network.
Cheers!
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Can’t activate the chatHello,
I uninstalled the plugin, it seems to work now.
However, we can’t access to the parameters section, only this section is empty.Forum: Plugins
In reply to: [Contact Form 7] Missing error messagesHello,
Unfortunately the website is not available on prod environement and we are still using the 5.1.8 version to avoid the problem.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Change the sender’s emailHello,
Do you have any ideas on how to change this sender’s mail ?
thanks
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Missing Chats TranscriptionHello,
This is not solved.
We just don’t have the problem in our dev environnement
It happens only on production.Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Missing Chats TranscriptionHello,
Both environment are one on the same server.
And we don’t have any error in the console.Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Missing Chats TranscriptionHello,
– WP version : 5.3.2
– WP-Live Chat version : 8.1.7
– Chat mode On-Premise
– Does disabling chat transcription make any difference? No difference
– If you access the chat history page, can you see the whole conversation? No, we can only see the customer part
– Did you notice this behaviour during your own tests or during normal traffic? Both, actually it’s working on our preprod environnement but not on prod