alaasaedy
Forum Replies Created
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Hello @rizaardiyanto thanks for your support.
only if I have a pro version I can open a ticket?
Thanks a lot @faisalahammad, the issue is fixed when I changed the WP time zone to the local time zone.
Appreciate your Support
@faisalahammad Also worth to mention that I have disabled all the plugins and only kept NinjaForms active, and the issue is still there.
Hello @faisalahammad ,
Thanks for your response and support, the submission appears immediately on the submissions list for the form, but when extracting the submissions list the most recent submissions will not be included only after 2 hours from submitting it the submission will be included in the extracted submissions list.
does the mentioned fixes applies on this case?
- This reply was modified 2 years ago by alaasaedy.
Hello Shaylee, tried to contact the support team with no gain, because the application which I’m talking about is an internal app. We have to wait 2 hours to get the updated submission list including the new one.
Any help?
Environment Home URL: https://kb-stg.itworx.com Site URL: https://kb-stg.itworx.com Ninja Forms Version: 3.8.3 Ninja Forms DB Version: 1.4 Ninja Forms Gatekeeper: 22 Ninja Forms "Dev Mode": Enabled WP Version: 6.4.4 - Supported WP Multisite Enabled: No Web Server Info: nginx/1.14.0 PHP Version: 7.4.16 MySQL Version: 5.5.5 SQL Version Variable: 10.5.22-MariaDB-1:10.5.22+maria~ubu1804 PHP Locale: negative_sign: WP Memory Limit: 40M WP Debug Mode: No WP Language: Default WP Max Upload Size: 1 GB PHP Post Max Size: 1G Max Input Nesting Level: 64 PHP Time Limit: 300 PHP Max Input Vars: 1000 SUHOSIN Installed: No Server IP Address: 172.31.22.247 Host Name: ip-172-31-22-247.eu-central-1.compute.internal SMTP: localhost smtp_port: 25 Default Timezone: Plugins Activated Plugins: Advanced Custom Fields by WP Engine version 6.2.9 Ajax Search Lite by Ernest Marcinko version 4.11.5 All-in-One WP Migration by ServMask version 7.81 Classic Editor by WordPress Contributors version 1.6.3 Custom Fonts by Brainstorm Force version 2.1.5 Custom Post Templates by Simon Wheatley version 1.5 Download Attachments by dFactory version 1.3 Elementor by Elementor.com version 3.21.4 Elementor Header & Footer Builder by Brainstorm Force Nikhil Chavan version 1.6.28 WPCode Lite by WPCode version 2.1.12 Max Mega Menu by megamenu.com version 3.3.1 Meta Box by MetaBox.io version 5.9.7 Ninja Forms by Saturday Drive version 3.8.3 Plugin Notes Plus by Jamie Bergen version 1.2.6 Post Meta Revisions by John Blackbourn version http://wordpress.stackexchange.com/questions/221946 Post Views Counter by dFactory version 1.4.6 Posts 2 Posts by scribu version 1.7.3 Restrict User Access by DEV Institute version 2.6.1 SearchWP Live Ajax Search by SearchWP LLC version 1.8.2 Unlimited Elements for Elementor by Unlimited Elements version 1.5.104 weDocs by weDevs version 2.1.5 Wordfence Security by Wordfence version 7.11.5 WP Data Access Premium by Passionate Programmers B.V. version 5.3.9 WP Extra File Types by Davide Airaghi version 0.5.2 WP Mail SMTP by WP Mail SMTP version 4.0.1 wp-mpdf by Florian 'fkrauthan' Krauthan version 3.8.3- This reply was modified 2 years ago by alaasaedy.