aflorarte

hello and thank you, I have solved the issue

Hello again,

Adding to this ticket, let me share that there may be a CAptcha problem

I have reCAPTCHA:v3 in my WP site and completed the keys accordingly

For Contact Form 7,
It is properly integrated following instructions in https://www.wpwhitesecurity.com/support/kb/adding-captcha-contact-form-7-forms/

HOwever, either I use V3 or V2 I get captcha errors. like timeout or “there has been some problems , try again later” or ” ERROR para el propietario del sitio:
El dominio no es válido para la clave del sitio
Privacidad – Condiciones (Error for siteowner,: domain is not valid for the site key)

I have added “[anr_nocaptcha g-recaptcha-response]-” in the “Form” settings tab and problem persists.

Please help! I don´t know what else to do

For the rest of the plugins, WP sends notifications without issues

Thank you

• This reply was modified 4 years, 9 months ago by aflorarte.

Hello and thank you !

Theme: Generate Press
I have latest WP Version
Php 7.4

I have tested the system with plugin Check & Log Email and it says that my WP sends emails without issues. I sent a test email with this plugin and the email arrived perfectly well.

Plugins that I use and with which Contact (used to work fine)

404 solucions
Advnaed noCaptcha & Invisible Captcha
Akismet Anti-spam
AutmatorWP
AutomatorWP Schedule Actioins
Black Studio TinyMCE Widget
Direct Checkout for Woocommerce
Elementor
Elementor Essential Addons
Feedzy RSS Lite
GDPR ookie Compliance
Happy Elementor ADDons
Manage Notifications E-mails
Members 
MercadoPago
Pretty Links
Restrict User Acess
Woocommerce
Wooommerce CArt Abandonment REcovery
Woocommerce PayPal Checkout Gateway
Wordfence Security
WP REvisions Control
WPs Hide Login

New plugins (as of migration)

SiteGround Optimizer
SiteGround SEcurity

I am trying to configure a new form, and because I had configured this form a long time ago, now I don´t remember (and get confused) as to how to complete the Email boxes

Current settings are:

To: [your-email] <wordpress@recorreba.com>
From: [_site_title] <wordpress@recorreba.com>

Perhaps here is the problem as both boxes appear to be the same
this page, https://contactform7.com/setting-up-mail/ does not clarify my doubts.

PLEASE NOTICE:

What I now remember is that by that time,I also had problmes, and I was then instructed to add a code somewhere, sorry as I don´t remember either the code or where to place it. If you could just remind me of that, it will be fantastic!!!

I appreciate your help !!

Regards

Liliana

• This reply was modified 4 years, 9 months ago by aflorarte.

Hello ADam,

I have sent you the email.

Thank you so much!!

Sorry, I will try to clariy what I wrote above:

This is the string that you will get FROM THE EMAIL RECEIVED BY CLIENT in the browser together with “WordPress Error”
https://recorreba.com/?download_file=5452&order=wc_order_weVQfMe5BHimt&uid=ebef00f2d90162aed69ca29246524da9777d5593944d4abcb6ce1b3f4f5986cf&key=db05b4ed-d74f-40bc-a2a3-0f45c59b5031

The string you will get from my-account/downloads clicking on DOWNLOAD BUTTON is the following

https://recorreba.com/?download_file=5452&order=wc_order_weVQfMe5BHimt&uid=ebef00f2d90162aed69ca29246524da9777d5593944d4abcb6ce1b3f4f5986cf&key=db05b4ed-d74f-40bc-a2a3-0f45c59b5031

thank you!

Hello, @dougaitken) and thank you for your help.

Please forgive my delay in replying, I was trying to test the web locally.

Regarding your question, `yes, I have Woocommerce Versión 5.7.1
I have clicked the last update and tried a test not from local but from the real web, the web online, <a href=”https://recorreba.com/tienda/&#8221; rel=”noopener” target=”_blank”>https://recorreba.com/tienda/</a&gt;
Unfortunately my issue is not resolved. Download links both from the Notification Email that client receives and from my-account/dowloads (<a href=”https://recorreba.com/mi-cuenta/downloads&#8221; rel=”noopener” target=”_blank”>https://recorreba.com/mi-cuenta/downloads</a>/) are still retrieving this error. “File not found, go back to Store” or “Sorry this is not a download link”

This is the string that you will get in the browser together with “WordPress Error”
https://recorreba.com/?download_file=5452&order=wc_order_weVQfMe5BHimt&uid=ebef00f2d90162aed69ca29246524da9777d5593944d4abcb6ce1b3f4f5986cf&key=db05b4ed-d74f-40bc-a2a3-0f45c59b5031

Also, perhaps important to mention, is that my site is active in CloudFlare. I haven´t paused it or placed it in Development Mode for any of these tests.
However on all ocasions, purchase data, or product changes like price , client roles, subscriptions, etc (that I did make) have been perfectly respected and system responds as expected even having CloudFlare active at all times: at the moment of purchase, and while login as client.

I still did not change it to Redirect Only method as it is considered Insecure Method as is explained in https://wordpress.org/support/topic/product-download-links-do-not-work-file-not-found/#post-14709321 While they explain what “insecure” stands for, I still have my doubts.

Do you think I should change / would it be safe/ to Redirect Only settings? I fear that changing that may produce any conflict-`

Your opinion will be very much appreciated

Thanks in advance!!

Liliana

• This reply was modified 4 years, 9 months ago by aflorarte.
• This reply was modified 4 years, 9 months ago by aflorarte.

Hello, WFAdam

Here is what Netfirms wrote:

`Thank you for letting us know what WordFence support wrote. There are no server-side issues found. To access your log files you can do one of three things:

1. Log in via FTP and go to /stats to access your raw log files.

2. Use the FileManager tool: https://www1.netfirms.com/controlpanel/foundation/hosting/file_manager to go to /stats to access your raw log files.

3. Use the Log Files page by following the steps given below:

a. Log into the Log Files page: https://www1.netfirms.com/controlpanel/LogFiles.bml

b. Under Current Log Files, select the file you wish to download

c. Right-click to download the selected file. (You will need WinZip to uncompress the file.)

I have not received 500 errors in the console. If the issue persists, please provide us with the URL, exact steps to replicate the issue along with the screenshot of the page where it shows 500 errors in the console.`

I can do any of those things, just let me know if you want me to zip those files or provide you the screenshots. However, as well as myself they did not find any issue regarding this website. So I think, perhaps we´d better wait for Elementor´s reply?

They did not reply yet. I forwarded the same message to their forum one week ago, and I am still waiting for their feedback

(https://wordpress.org/support/topic/unable-to-edit-with-elementor-2/)

Just let me know what to do

Thank you again!

Hello again,

Thank you so much for the tips. And yes, I have it set to “Force Download” so I will test the insecure method. as it is explained in https://wordpress.org/support/topic/product-download-links-do-not-work-file-not-found/#post-14709321

For now, I send you a big thank you and will make the backup first and then let you know-

Also, I am planning to migrate my website these days to a bigger hosting that better supports Woocommmerce.

Cheers!

Liliana

• This reply was modified 4 years, 10 months ago by aflorarte.