acekin
Forum Replies Created
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OK, I have done it again! I did two things:
1. Installed a new plugin LazyLoad and
2. Used WP Clean to delete the accumulated crud, then used its Optimize feature
and the galleries are goneI wish I checked the working of the galleries before doing the next thing. I am not sure in what order I did it. But suffice it to say that I have been using WP Clean longer than LazyLoad. So, it is possible that it’s optimize routine may be a factor. After I reset the NGG settings I will try WP Clean once more when I have more time.
Cemal
Thank you Cais. I would like to provide a status update for the sake of complete information on the thread.
Since your login to my site and reworking the new code insertion and my resetting the settings to defaults gallery presentations seem to be stable. Additionally, I made sure that the location of all the galleries is the same, they all point to their respective named folders under:
wp-content/galleryI am also in the process of recreating all new thumbnails and they are showing properly in their respective posts. It will take a while because I am doing one gallery at a time and I have 400+ galleries. I am about 10% done but will continue to regen all the gallery thumbnails to make sure that they go to the right places and relate to the galleries they belong. It is kind of empirical validation of the integrity of the installation. I wish I could update all the thumbnails of all the galleries at once, but I will finish this in due time.
I have turned off WordFence Falcon engine that offers site speed up in case its caching may contribute to the complexity.
I will monitor the gallery behavior and report any anomaly here again.
I appreciate all the help I have received from the NextGEN team, thank you.
Cemal
Currently my galleries are displayed, but I am curious about the integrity of the code to display the gallery with the new method. As I wrote before, the code is:
<img class=”ngg_displayed_gallery mceItem” src=”http://www.keptlight.com/nextgen-attach_to_post/preview/id–5359″ alt=”” />It worked when I inserted the gallery (or several galleries on that page) now it does not do anything other than to produce the error message. Is the code correct? I do not know this syntax so I am unable to figure out if there is wrong ling, extra dash or a missing dash, or, …
Would it be possible to add the option to use the old shortcode instead of the new method to the insertion tool?
Cemal
I had to reset all the settings to default to bring back the galleries which are important for my site. I really need to find a permanent solution to this, maybe I will organize my galleries totally outside the realm of WordPress. I used to use Slideshowpro, maybe I will revive my license and slowly migrate all my photographs to that. I pain for sure, but, live and learn.
Incidentally, the gallery that was inserted by NG 2.x gallery insert tool still does not display other than an error message. I will keep the error message until I hear from NGG or give up on this solution, whichever comes first.
This is the post with the error messages instead of galleries displaying. What is displaying properly is the old shortcode insertion of the same galleries. Maybe the presence of the new syntax is the source of the problem, who knows?
http://www.keptlight.com/salute-to-viktor-plotnikov/
Cemal
Well, it happened again. I lost all the galleries this time. I will keep it there for a limited time and get back to work. If anyone from the NGG team still would like to see what is on my site please use the login credentials I have sent to you.
http://www.keptlight.com/exhibits/ (select any of the exhibits)
http://www.keptlight.com/portfolios/ (select any of the portfolios)to see the missing galleries. Or choose any of the posts to see the same. This is very disconcerting. I should add that these are all shortcode insertions, now they are acting up.
Cemal
Thank you Cais. I will leave that post the way it is with missing galleries and one shortcode gallery working. I hope they will get a chance to look at it quickly so that I can bring back the gallery display on that page. One of them is very special to me.
Cemal
Thank you Cais for your reply. I will start a bug report in addition to keeping this thread open.
This time, I did not have to reset anything. Only one gallery insertion was broken and others were working, including the NGG gallery insertion tool in a post.
Is my observation about the new ID system correct? Because the number in the line of code I shared has nothing to do with the gallery numbers I have.
Your team has full admin access to my site, it was in the private message I sent a while back, and it is still valid.
Cemal
OK it happened again! There is now additional information, pure luck! One post with three galleries inserted by NGG 2.x lost all three galleries. I edited the post and inserted one of the galleries using the shortcode and it now displays under the error message. Look at the post:
http://www.keptlight.com/salute-to-viktor-plotnikov/you will see three error messages indicating missing galleries. Under the first error message you will see the gallery thumbnails coming from the shortcode insertion.
The code for the new style insertion is:
<img class=”ngg_displayed_gallery mceItem” src=”http://www.keptlight.com/nextgen-attach_to_post/preview/id–5359″ alt=”” />Clearly the “id” is not the same ID used in the shortcode. This must be a new ID numbering system. What seems to be different this time is that only one gallery insertion is broken although I have not checked every single post. And that insertion was done using NGG 2.x tool and its inserted code. I don’t know why other gallery insertions are intact this time but I am grateful for that, for the time being. I also tried using the gallery insertion tool in a post that seems to be working as well. When all of them fail, the insertion tool fails as well.
I hope this unusual break (a lucky break) provides more information to the support team.
Cemal
Come to think of it, one thing has changed on my site. I noticed an update to NextGEN Gallery and applied the update. Does this add any information for the Team NextGEN? I don’t know how long after that the galleries actually broke.
One workaround solution, although temporary, may be to add “Save YOUR Settings” and “Restore YOUR setting” options to the tools.
Cemal
Tizz, thank you for taking another stab at my problem. Thinking the process you described through, I cannot imagine an existing plugin is causing the problem. Because, they are all active now and everything is working. Disabling them will not gain any additional information for me, or for you.
If as you speculate the problem may be due to a database problem, which is probably a more productive venue to follow, how can I go about detecting the offending piece in the DB? Are there tell-tale signs that may indicate a potential problem? If I send a copy of my DB backup to NG team will that help them to look into it?
I am beginning to realize that being this invested into a technology can be a dead end road for all of us. With over 450 galleries and 5,000+ photographs in the collection I feel that I am trapped in that dead end street with nowhere to go. I truly wish developers of similar software can get together and establish a common storage platform. Other bells and whistles can be added by each developer to make their product more appealing while allowing the user to freely switch from one to the other.
Thanks for your suggestions.
Cemal
Cais, all the galleries disappear from all the posts and pages. I do not use a caching plugin per se, WordFence is the closest thing to that which I am willing to disable. The problem is I don’t know how to trigger it or what triggers it. If you think disabling WordFence may help understand this behavior I will be happy to do that. WordFence recently started a speed up option using what they call “Falcon Engine” but I had this problem even before that.
As far as the frequency or the interval between incidents I have not observed that. Maybe I will go back to my emails and forum posts to see if there is a pattern. But I am at a loss, total loss!
Cemal
Better late than never, best of luck to you and to Nextcellent Gallery. I have made my switch back to NextGEN and it is working fine now. By the way, two other questions I posted have been waiting for a response:
http://wordpress.org/support/topic/gallery-picker-shows-no-galleries?replies=2http://wordpress.org/support/topic/if-something-works-you-stick-with-it?replies=2
I sure hope Nextcellent will be ready for the WP 3.9 roll out which will, according to its notes, will break most plugins that put an icon on the editor toolbar.
Cemal
Forum: Plugins
In reply to: [eCommerce Product Catalog Plugin for WordPress] Shipping chargesThank you.
For the record, I got NextGEN 2.0.61 working by giving it a Heimlich maneuver! I reset all the settings to their defaults and whatever was choking it dislodged and NGG 2.0.61 started working. I am seriously considering going back to NextGEN Gallery, their team was very willing to help me out.
Cemal
I have exchanged e-mails with Photocrate and they were willing to go in and look at my installations. While waiting I have tried different things to see if I could fix the problem. Just a short while ago I did the following:
1. My original gallery folder was under /uploads/gallery, I made a copy of it under /wp-content
2. I uploaded NGG 2.0.61 and activated it
3. I checked the behavior of the galleries only to find that they were still not working in posts
4. I also noticed some options missing on various settings screens
5. I pulled up enough nerve to click the button to reset all the settings to their defaults (ugh, gulp!)
6. Lo and behold, NGG 2.0.61 started workingThere are some settings that I need to change, but I can tend to them whenever I have time. I am not suggesting that you try these steps, it may or may not work for you. But it worked for me.
Thanks to NGG team for their willingness to work with me.
Cemal