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Forum Replies Created
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Forum: Fixing WordPress
In reply to: trouble uploading header image and other imagesHi,
Have you tried?
Uncheck the box that says “Organize my uploads into month- and year-based folders” in -> Settings –>Media.
Make sure that anti-hotlinking isn’t enabled at your web hosting account. If it is, try disabling it.
If this does not fix your issue, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
Thanks,
Forum: Fixing WordPress
In reply to: Loading Screen never loads theme to my siteHi,
Clear your browser cache and cookies and then try to load your website. As an alternative, you can also try to load your website in another browser. If this does not resolve your issue. Download the fresh copy of the WordPress and install it again.
Thanks,
Forum: Fixing WordPress
In reply to: White Screen, no access to wp-admin or websiteHi,
Try following suggestions:
1) Memory exhaustion
Memory exhaustion is one of the most common reason behind white screen of death error. To fix this, you will need to increase the memory limit in WordPress. Open wp-config.php file located under WordPress directory, add following line in wp-config.php and save the file.
define('WP_MEMORY_LIMIT', '128M');If you still get this error after above fix, you will have to extend the PHP memory limit from php.ini file. You can also contact your web host to increase the PHP Memory limit.
2) Try Deactivate All Plugins Through cPanel
Login at cPanel, Under Files section, Go to File Manager.
Select Web Root (public_html/www) and click Go.Expand the public_html folder, and navigate to the /wp-content/plugins folder.
Right click on the /wp-content/plugins folder and rename it like plugins.old. This will deactivate all of the plugins at once.
Now, reactivate plugins folder again by renaming back to plugins. This will allow you to access the WordPress Dashboard again.
If white screen disappears from your website, activate plugins one by one until the white screen comes back. When it does, you’ll know the culprit plugin.
3) Switch to Default WordPress Theme
If the plugin disabling doesn’t work for you, switch back to default twenty fifteen theme. Access to WordPress directory either through cPanel or FTP, Navigate to wp-content/themes, locate the theme folder you are using and rename it. WordPress will automatically fall back to the default theme.
Hope that helps.
Thanks,Forum: Fixing WordPress
In reply to: Cannot access the wp-admin for my websiteHi,
Try few basic troubleshooting steps:
1) Flushing any caching plugins you might be running, as well as server and/or browser caches.
2) Try Deactivate All Plugins Through cPanel
Login at cPanel, Under Files section, Go to File Manager.
Select Web Root (public_html/www) and click Go.Expand the public_html folder, and navigate to the /wp-content/plugins folder.
Right click on the /wp-content/plugins folder and rename it like plugins.old. This will deactivate all of the plugins at once.
Now, reactivate plugins folder again by renaming back to plugins. This will allow you to access the WordPress Dashboard again.
3) Switch to Default WordPress Theme
If the plugin disabling doesn’t work for you, switch back to default twenty fifteen theme. Access to WordPress directory either through cPanel or FTP, Navigate to wp-content/themes, locate the theme folder you are using and rename it. WordPress will automatically fall back to the default theme.
Thanks,
Forum: Fixing WordPress
In reply to: Blank screen upon accessing DashboardHi,
You should have follwing permissions to your WordPress directory.
public_html == 750
Any subfolder under public_html == 755
Any files under public_html == 644You can change the permissions from cPanel file manager itself.You can also ask your web hosting provider for the necessary permissions.
Where can I find the wp-config.php file?
You will find wp-config file in your WordPress directory.
Thanks,
Forum: Fixing WordPress
In reply to: Blank screen upon accessing DashboardHi,
Try following suggestions:
1) Memory exhaustion
Memory exhaustion is one of the most common reason behind white screen of death error. To fix this, you will need to increase the memory limit in WordPress. Open wp-config.php file located under WordPress directory, add following line in wp-config.php and save the file.
define('WP_MEMORY_LIMIT', '128M');If you still get this error after above fix, you will have to extend the PHP memory limit from php.ini file. You can also contact your web host to increase the PHP Memory limit.
2) Try Deactivate All Plugins Through cPanel
-
Login at cPanel, Under Files section, Go to File Manager.
Select Web Root (public_html/www) and click Go.Expand the public_html folder, and navigate to the /wp-content/plugins folder.
Right click on the /wp-content/plugins folder and rename it like plugins.old. This will deactivate all of the plugins at once.
Now, reactivate plugins folder again by renaming back to plugins. This will allow you to access the WordPress Dashboard again.
If white screen disappears from your website, activate plugins one by one until the white screen comes back. When it does, you’ll know the culprit plugin.
3) Switch to Default WordPress Theme
If the plugin disabling doesn’t work for you, switch back to default twenty fifteen theme. Access to WordPress directory either through cPanel or FTP, Navigate to wp-content/themes, locate the theme folder you are using and rename it.
WordPress will automatically fall back to the default theme.
4) Troubleshooting with WP_DEBUG
WP_DEBUG is the handy way to determine the problem with your WordPress website. When debugging mode is turned on, you will have list of errors and warnings. To turn on WP_DEBUG in local WordPress website, just add the following line of code to your wp-config.php file.
define( 'WP_DEBUG', true );Hope that helps.
Thanks,Forum: Fixing WordPress
In reply to: wp-admin site "no data received"Hi,
Most of the time “no data received page” error occurs when there are some problems communicating with the remote web server. It is most likely a browser message that is displayed when browser could not connect to web server. As a primary investigation, you can try changing the ISP or clearing the browser cache, cookies etc. If this does not fix your issue, contact your web hosting provider.
Thanks,
You are welcome !!!
Forum: Fixing WordPress
In reply to: Password reset not workingHi,
Database user “vicep5” may not have access or correct permissions to your WordPress database. Make sure that you have a valid database, that your user is properly assigned to that database, has all the necessary permissions, and that your password is correct. Also check with your host to see if you should be using localhost instead of the IP address, or if, perhaps, they have another setting you should be using.
You can also ask your web hosting provider what has gone wrong as your database is not letting you modify it.
Thanks,
Hi,
This is probably a theme conflict with plugin landing-pages due to tgmpa().Make sure you have latest version of landing-page. Try removing landing-page plugin and re installing it. For more suggestions, refer following URL:
http://support.inboundnow.com/support/topic/fatal-error-when-activating-plugin/
Hope that helps.
Thanks,Forum: Fixing WordPress
In reply to: Can't download .jpg image into siteHi,
Have you tried?
Uncheck the box that says “Organize my uploads into month- and year-based folders” in -> Settings –>Media.
Make sure that anti-hotlinking isn’t enabled at your web hosting account. If it is, try disabling it.
If this does not fix your issue, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
Thanks,
Forum: Fixing WordPress
In reply to: Spam user registrations after changing hostsHi,
While you move to new host, there is no need to reset any settings. You can use any of following WordPress plugins to prevent spam registrations.
https://wordpress.org/plugins/si-captcha-for-wordpress/
https://wordpress.org/plugins/stop-spammer-regitrations-plugin/
https://wordpress.org/plugins/cleantalk-spam-protect/Hope that helps,
Thanks,Forum: Fixing WordPress
In reply to: Updated plug-in – can't access page nowHi,
To get your website/dashboard back connect to your WordPress directory either through FTP or cPanel file manager.
Navigate to the /wp-content/ folder. You will see a folder called plugins. Under this folder, locate the plugin folder which caused the problem and rename it. Now, you should be able login to your /wp-admin/.
Hope that helps.
Thanks,Forum: Fixing WordPress
In reply to: Can't download .jpg image into siteHi,
Try to assign permissions 777 touploads folder. Once you are able to upload, change the permissions to 755.If this does not fix, rename the current uploads folder and create new one with permissions 777 and move all the files to this folder. Once you are able to upload the images, set permissions back to 755.
Hope that helps.
Thanks,Forum: Fixing WordPress
In reply to: Hide subfolder urlHi,
I think following tutorial would work for you:
http://codex.wordpress.org/Giving_WordPress_Its_Own_Directory
How can I manage to do that with .htaccess, and where I put the .htaccess file?
These questions are well replied in tutorial above.
Thanks,