Hi,
Try to reset the password manually through phpMyadmin. Here is a guide you can follow:
http://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin
Thanks,
Please forgive my ignorance. What is phpMyadmin? I read what you sent me but I am still not sure what to do. Do I have to download something?
Hi,
Your Web Hosting provider must have provided you cPanel control panel.
First you will have to login at cPanel.
At cPanel, Under Databases section, you would see phpMyAdmin.
Click on it and you would redirected to phpMyadmin interface.
Once you are at phpMyadmin, you will need to follow the below mentioned steps to reset the wp-admin password:
http://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin
Hope that helps.
Thanks,
It doesn’t allow me to do it and I get an error message saying:
#1142 – UPDATE command denied to user ‘vicep5’@’localhost’ for table ‘wp_users’
Hi,
Database user “vicep5” may not have access or correct permissions to your WordPress database. Make sure that you have a valid database, that your user is properly assigned to that database, has all the necessary permissions, and that your password is correct. Also check with your host to see if you should be using localhost instead of the IP address, or if, perhaps, they have another setting you should be using.
You can also ask your web hosting provider what has gone wrong as your database is not letting you modify it.
Thanks,
