Access Keys
Forum Replies Created
-
Forum: Plugins
In reply to: [Testimonial WordPress Plugin - AP Custom Testimonial] Extra Symbol AddedHi there,
Thank you confirming the issue has been resolved. We are happy to help you. Also, if you liked our plugin and satisfied with our support. Then, can you please provide us rating for the plugin too. We would really appreciate it.
Thanks
Forum: Plugins
In reply to: [Testimonial WordPress Plugin - AP Custom Testimonial] Extra Symbol AddedHi there,
Thank you for writing in and pointing out the issue.
We now have resolved the issue and updated the plugin. Please check and confirm if the issue has been resolved.
Thanks
Hi there,
We are glad that the issue has been resolved. Also, if you liked our pro version plugin. We will be glad if you could rate our pro version of plugin in codecanyon section.
Thanks
Hi there,
Thank you for writing in.
when we checked it seems plugin text is not being able to translate. As you had mentioned, we will check for the solution to the issue and update you with possible solution.
Also, we do not have feature to add 3 floating menu and assign to specific page in out current free plugin but on pro version.
Thanks
Hi there,
It’s great that you figure out the issue.
Also, after using our plugin and if you feel satisfied with the plugin experience. Please don’t forget to leave review too. 🙂
Thanks
Hi there,
Thank you for writing in.
It seems you had z-index issue. Please try adding following code into your style.css file in backend and check is issue is resolved.
nav#wpfm-floating-menu-nav{ z-index:99999 !important; }[Moderator note: code fixed. Please wrap code in the backtick character or use the code button.]
Also, please post your pro plugin issue in our codecanyon section. https://codecanyon.net/item/wp-floating-menu-pro-one-page-navigator-sticky-menu-for-wordpress/17646227/comments?page=4&filter=all#comment_15818121. Since this is free version of the plugin, if you could post your pro related issue into respective page, it would be easy for us to assign support token to our respective support member so the support task could be efficient.
Thanks
- This reply was modified 9 years, 4 months ago by bdbrown.
Forum: Plugins
In reply to: [AccessPress Social Login Lite - Social Login WordPress Plugin] PermissionHello there,
Thank you for writing in.
The optional for email permission is that because it’s up to user that they want to share the email address or not so we can’t make it required.
Thanks
Hello there,
We have released an update of a plugin with this bug fix. Please update the plugin and check and please do let us know if it worked or not.
Thanks
Hi there,
We really appreciate you writing in.
Can you please send us the screenshot details and additional detail about the issue if any to our dedicated support forum related to pro version of the plugin in following link https://codecanyon.net/user/accesskeys#contact and our support team will catch you up from there and will look into the issue.
Thanks
Hi there,
Thank you for writing in.
We do not have option to display multiple menu in single page up until our current version of the plugin.
Thanks
Forum: Plugins
In reply to: [AccessPress Social Share] css correctionHello there,
We will release an update of a plugin with this bug fix in next update.
Thanks
Hi there,
Thank you for writing in and we apologise for late response.
The issue might have been caused as our plugin couldn’t call a function in plugin to resize the image to thumbnail. Can you please deactivate other plugin and check if any of the plugin is causing the conflict or issue is resolved after deactivating the plugin and inform us so we could sort out the issue you are having.
Also, if you were sending us the site url which caused the moderator reply to the support. You could send us the detail in here http://accesspressthemes.com/support and create ticket for the issue by registering.
Thanks
- This reply was modified 9 years, 4 months ago by Access Keys.
Forum: Plugins
In reply to: [AccessPress Social Share] Polish languageHello there,
Thank you for writing in.
We don’t have any access to approve the translation so please wait and the translation will get approved by translation editors.
Thanks
Forum: Plugins
In reply to: [AccessPress Social Share] Align hoverHello there,
Thank you for writing in.
We have kept left: -3px, top: -3px; for the hover effect for theme 4 as shown in the image below
Thanks
Forum: Plugins
In reply to: [AccessPress Social Counter] Instagram count not workingHello there,
Thank you for writing in.
Please get your Instagram access token from this link and the first characters before period is your instagram ID so use those details in our plugin settings this should work fine.
If this doesn’t solve the issue please do let us know.
Thanks