Access Keys's Replies - page 12

Forum Replies Created

Viewing 15 replies - 166 through 180 (of 1,600 total)

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Forum: Plugins
In reply to: [AccessPress Social Icons] Can't save icon set with multisite

Plugin Author Access Keys
(@access-keys)

9 years, 11 months ago

Hello jitenderind,

Thank you for writing in.

Can you please network deactivate the plugin and activate the plugin in each individual site and try adding new icons sets and let us know the result ?

Thanks.

Forum: Plugins
In reply to: [AccessPress Social Share] after update backend broken

Plugin Author Access Keys
(@access-keys)

9 years, 11 months ago

Hello there,

Thank you for writing in.

We have checked out plugin’s backend it’s fine. It might be due to some other plugin’s css conflict. Can you please send us your site url to our support mail support@accesspressthemes.com so that we can check the issue?

Thanks

Forum: Plugins
In reply to: [AccessPress Social Counter] How to adjust icon size?

Plugin Author Access Keys
(@access-keys)

9 years, 11 months ago

Hello there,

Currently, the plugin configuration is not available to adjust the button sizes. Please provide us your site url where you have implemented the social counter and we will suggest some css to adjust it.

Thanks

Forum: Plugins
In reply to: [AccessPress Social Share] Twitter link shortener

Plugin Author Access Keys
(@access-keys)

9 years, 11 months ago

Hello there,

Thank you for your queries.

Currently our plugin doesn’t support url shortener as it will affect in the url share count.

Thanks.

Forum: Plugins
In reply to: [AccessPress Social Counter] Facebook Social Counter not working

Plugin Author Access Keys
(@access-keys)

9 years, 12 months ago

Hello there,

Thank you for the information. In that case can you please send us your site credentials(wp-admin) details to our support mail support@accesspressthemes.com so that we can check the issue in details and help you to fix the issue?

Thanks

Forum: Plugins
In reply to: [AccessPress Social Counter] Facebook Social Counter not working

Plugin Author Access Keys
(@access-keys)

9 years, 12 months ago

Hello there,

Thank you for writing in.

We have checked in your live site but still you are using the W3 Total cache.

Have you tested by disabling the W3 Total cache and clearing the cache for the social counters from the plugins backend?

Thanks

Forum: Plugins
In reply to: [AccessPress Social Login Lite - Social Login WordPress Plugin] The Facebook SDK requires PHP version 5.4 or higher. – error

Plugin Author Access Keys
(@access-keys)

9 years, 12 months ago

Hello there,

This means your server’s PHP version is less than 5.4

Please contact your host provider to upgrade your PHP version.

Thanks

Forum: Plugins
In reply to: [Testimonial WordPress Plugin - AP Custom Testimonial] Blur Picture

Plugin Author Access Keys
(@access-keys)

10 years ago

Hi there,

We have been looking into the issue.
As soon as we come up good solution to your issue, we will be right back to you.

Thanks.

Forum: Plugins
In reply to: [Frontend Post WordPress Plugin - AccessPress Anonymous Post] How Anyonmous is a person posting with this?

Plugin Author Access Keys
(@access-keys)

10 years ago

Hello there,

Thank you for writing in.

Our plugin can be used to submit the Standard WP post from frontend with or without logging in.

If you website doesn’t stores any of the details of the site visitors then our plugin too doesn’t store any of the user details such as user ip, username etc if the post is submitted without logging in.

Thanks.

Forum: Plugins
In reply to: [AccessPress Social Icons] What's new in version 1.5.6?

Plugin Author Access Keys
(@access-keys)

10 years ago

Hello there,

We had released an update yesterday and it seems the version has just only changed but changes in the readme.txt was not changed.

We have again recommitted by doing a small change in readme.txt and the changelog also showed up for the new version too. Please check now.

https://wordpress.org/plugins/accesspress-social-icons/changelog/

Thanks.

Forum: Plugins
In reply to: [AccessPress Social Counter] Facebook Social Counter not working

Plugin Author Access Keys
(@access-keys)

10 years ago

Hello Kombilife,

We have just checked in your live site and looks like you have enabled the cache of a site using the cache plugin and we suspect it might be the cause. Can you please disable the cache plugin and check and let us know.

Thanks

Forum: Plugins
In reply to: [AccessPress iFeeds] Elements "follow" and "followers" have disappeared

Plugin Author Access Keys
(@access-keys)

10 years ago

Hello there,

Thank you for writing in.

We have done some changes in the follow widget due to which the issue might be appearing. Have you checked the widget options in the backend there are options to disable the followers count, follow button, etc? Please check and let us know.

Thanks

Forum: Plugins
In reply to: [Frontend Post WordPress Plugin - AccessPress Anonymous Post] Don't show guest posts on homepage

Plugin Author Access Keys
(@access-keys)

10 years ago

Hello,

In that case you can assign the frontend submission posts to specific category and you will need to display the posts in the home by escaping from that category under which the frontend submission posts are submitted.

Once that is done, then you can display the posts from that specific category by placing the category page link in the menu.

Thanks.

Forum: Plugins
In reply to: [PI Button] Widget showing Pinterest news after my board

Plugin Author Access Keys
(@access-keys)

10 years ago

Hello there,

If you liked our plugin please don’t forget give us postive rating as well 🙂

Thanks

Forum: Plugins
In reply to: [AccessPress Social Login Lite - Social Login WordPress Plugin] Error DB

Plugin Author Access Keys
(@access-keys)

10 years ago

Hello there,

Do you mean your issue has been solved?

Thanks

Viewing 15 replies - 166 through 180 (of 1,600 total)

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