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  • Thread Starter Abigailm

    (@abigailm)

    I can’t even find a “no stylesheet” option in the config section.

    There’s just a list of stylesheet options and then settings for “Default Stylesheet” and “Option to Remove Stylesheets” – both of those are set to the option that I named “Site Default” and clicking the “update” button doesn’t solve the problem.

    Thread Starter Abigailm

    (@abigailm)

    OK – I have resolved the problem. I don’t know why it occurred but here is what I did.

    1. Set permissions on attachment folder so that it is NOT writable. (0555)
    2. Reload contact form submission page – error message displayed.
    3. Reset permissions on attachment folder to 0775
    4. Reload contact form submission page again. (Error message is now gone)

    I don’t know why this worked…. but I thought I should share it in case anyone has a similar problem.

    Thread Starter Abigailm

    (@abigailm)

    Oh, I don’t mind that I had to solve my own problem — that often happens. Whenever I post on something it means I’m doing my level best to work on it at the same time, and once I installed a clean new copy of WP that was enough to signal that my problem was at the server level.

    I’m just frustrated by a response along the lines of there being something wrong with my host because it doesn’t occur to developers that users may have non-standard options running on PHP. If there is an option in any program that can be activated or deactivated, then there are going to be platform variations to account for. Someone, somewhere is bound to have shut something off for or not activated it in the first place for one reason or another.

    Again I do NOT expect open source software developed and distributed free of charge to be perfect. I assume there will be bugs — that is WHY I reported my problem and the solution when I found it. I’m trying to *help*, but obviously beta testing isn’t the end of the process.

    Thread Starter Abigailm

    (@abigailm)

    Wouldn’t it just be a lot easier to LIST the PHP extensions needed at http://wordpress.org/about/requirements/

    If there is a “NOT insignificant” number of people running into problems, and a decision already made to restore the json compatibility, then obviously it is a real problem and useful for me to report it.

    I posted my problem here, didn’t get a response on this thread, then figured out the solution and came back to post to let others know, in the hopes that it would help others.

    Thread Starter Abigailm

    (@abigailm)

    Nobody told us that there were hosts that didn’t have JSON capabilities in PHP 5.2+. PHP itself says it’s built into PHP 5.2+:
    http://www.php.net/manual/en/json.installation.php

    No, it says it is bundled and compiled in “by default”. If you install by running their standard installation program, then that’s what you would get. But many people rely on their web hosting companies to precompile installations for them, and those companies may change the default options for a variety of reasons.

    I’m hosting with a managed private server on a unix platform with a major, pricey hosting company (Verio). So you are probably going to discover that there are a LOT of users with non-standard installations of PHP — it didn’t come up before simply because the previous versions of WP ran fine without it.

    Thread Starter Abigailm

    (@abigailm)

    OK – RESOLVED NOW:

    Once I set up the 2nd test site I figured the problem had to be with my PHP, and I found that the following extension was not activated:

    JSON JavaScript Object Notation Support

    So I installed & activated that extension and now everything works ok.

    I need to note that I upgraded my PHP about a month ago, and at the time was confused about what extensions were needed. I asked some techie friends for their advice and also made sure to refer to this page:
    http://wordpress.org/about/requirements/

    No one mentioned the need for the JSON capability.

    I’m just mentioning this because it would probably help a lot of people if there was a page on the wordpress.org site that had a specific list of all PHP extensions require for 3.2. A lot of users might need to upgrade their PHP version specifically to meet 3.2 requirements, and they may run into the same problem I did (i.e., not knowing which extensions are necessary and then running into a problem later on).

    Thread Starter Abigailm

    (@abigailm)

    Update:
    I created a new, clean installation of wordpress on my server for testing purposes, and installed the Twenty Eleven theme. This is located in a different directory (different user account) than the site referenced above. NO plugins.

    With this installation I still have problems #1 and #2 above.

    I do not have problem #3 — that is, the admin bar will display on the main web site, but not on the home page of the dashboard or the comments page.

    So I think this has ruled out a problem with my theme or plugins, except for possibly the admin bar display. (However, the #3 problem has been intermittent on the site I initially mentioned — it was gone, it showed up for awhile, and now it is gone again so that’s tough for me to figure)

    Running PHP 5.3.6; MySQL version 5.0.51

    And just to make you extra happy, I jut did a brute force disabling of plugins — you know, the kind where you rename the plugin directory to something else to that wordpress can’t find it? That didn’t fix the problem either.

    I understand that this is not a universal problem and probably not even a big problem. I posted here because Becki reported an issue and I thought it would be helpful for a 2nd person to post the same issue. I could not have known when I started that Becki’s fix wouldn’t work for me — that is something that was learned after I tried Becki’s suggestion and could report back that it didn’t work. Also, the fact that I am not a MU user and Becki is could have been helpful for debugging, because that also helps to know whether to look at MU-specific features or elsewhere.

    Your response seems to be something along the lines of, “well no one else has reported it so therefore it must be something weird on your end that we don’t have to worry about” — but your attitude is going to discourage others from posting if they have a similar problem. I mean, I posted because I thought your response to Becki was dismissive, and I thought it would be helpful to know that 2 people on the internet, and not just 1, had the same problem. But anyone who reads this thread now is going to see that they will simply get a similarly dismissive response, so the #3 person who comes along is probably going to be deterred from posting.

    I understand that wordpress a free, open source program and I appreciate that. It is not your job to fix everyone’s problems. It is acceptable in a forum to simply say that you don’t know what is causing a problem and that you don’t have a suggested fix. Becki has helped me by providing a useful script, and for that I am grateful. If I had not come to this thread, I would not have received the help. I actually think that it is might be useful for programmer to know that the issue is not confined to a single widget — and certainly useful for others who may run into similar problems.

    I’d note that on any internet forum, you have dozens or even hundreds of readers for every person that posts, and most people are going to try out what has already been suggested before posting on their own. If their problem is then fixed, that’s great – they don’t have to post.

    Also, again, I did not come here looking for MU advice — I found this thread on Google by doing a search related to dashboard widgets and WP 3.2, and it happened to lead me here. Anyway, sorry for taking up your time. There’s no need for you to respond to this post. I am NOT looking for an argument. I’m just trying to debug a piece of software that I’m using. If it works for others and doesn’t work for me, that means that somewhere there is a bit of code that it causing the problem, and I’m simply interested in narrowing down what that might be.

    A quick test would be to turn off ALL your plugins and see if it goes away.

    As I have said — I think twice now — I DID THAT before I even posted in the first place. It is the very first thing that is suggested on the WordPress site so of course that is where I started.

    And no, it didn’t go away.

    If you go back to my original post, you’ll see that I wrote, “I disabled all plugins and the problem was still there.”

    Yes, but I don’t know where to start there. The javascript error console throws up dozens of warnings but no hard errors. So I would need more guidance on what to look for.

    No, sorry, I don’t even know what headspace2 is. No reference to it in the page source either.

    One more comment:

    If this really was a major bug with WordPress, you’d be seeing a LOT more people complaining. That we’re not is indicative.
    ….
    Becki disabled QUICKPRESS which is NOT the same as what you’re disabling.

    See? Even more differences!

    Maybe its a “minor” bug and not a major one. It’s something that only shows up on the back end administration panel and is not a major impact on functionality, and 3.2 was only released 2 days ago. I had another symptom of the problem related to the dashboard nav bar which I didn’t mention, because it went away with the fix — but in Googling I found others complaining about that. So obviously what is happening is that the upgrade works well for most, but runs into problems with individual configurations. There are hundreds of thousands of different iterations of wordpress running with different themes, different plugins — and it isn’t reasonable to simply decide that everyone will have to discard their themes and plugins if it causes a conflict.

    That does not mean that wordpress developers need to ensure backwards compatibility for 100% of users, but it would help to take reports seriously so that at least there would be more guidance for users as to what specific issues could cause problems, and how they can be addressed.

    My own opinion is that the real problem isn’t that a dashboard widget didn’t work, it’s that the nonfunction impedes the “screen options” functions, so there is then no way to turn off the malfunctioning widget from within the administration page. I’m not a programmer so I don’t know what the alternatives are, but from a design standpoint I think it would be better if each individual widget would simply throw up an error message and then shut down, rather than one widget preventing the loading and functioning of all the others. Maybe that’s not possible, I don’t know — just saying that it would make the debugging process somewhat easier.

    Oh, and as to the recent comments thing — where in my theme would I look for changes? Would it be in comments.php or somewhere else?

    Sure — here it is:
    http://davismethods.info/phpinfo.php

    I upgraded my PHP about a month ago and I remember now that I had some questions about which PHP modules should be enabled, so perhaps that’s the source of the problem.

    But, ipstenu, Becki was saying that the ONLY installation that worked for her was the one with the modification — not the unmmodified version.

    And I had the same problem — that’s how I found this thread, by Googling for a solution — and I started by disabling all plugins. With Becki’s help I’ve been able to narrow it down to an issue with the recent comments widget — that’s obviously the problem on my end, since disabling that turned out to be the fix when nothing else worked.

    Plus, I’m talking about a single user installation. I don’t think I have any mu-plugins, just the stuff I’ve put in myself.

    With your post I’m also going to double check to make sure that I’m running the latest version of Java on my browser, to rule out any problems stemming from a conflict there on my end, though I’m pretty sure that I’m current.

    So it is a big help to offer up suggestions for more debugging — but denying that there is a problem in the face of multiple reports doesn’t make sense.

Viewing 15 replies - 451 through 465 (of 470 total)