Faria Aarin
Forum Replies Created
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Hello @kuznacic,
Sorry for the delayed response. Recently we’ve released an update where we’ve improved a lot of features in our plugin.
I would like to request you to update the plugin and let us know if you have any feedback.
Thank you.
Hello @derfabi2020,
Hope you’re doing good. Please let us know whether your issue was solved with the provided Dev version or not?
Looking forward to hearing from you.
Thank you.
Hello @msysy,
It’s been a while we haven’t heard you back. Was your issue solved? We’ve released a new update recently. I would like to request you to update your plugin and let us know whether your issue is fixed or not.
Looking forward to hearing from you.
Thank you.
Hi @joeri1977,
It’s been a while we haven’t heard you back. We’ve released the latest update which should solve your issue. Please update the plugin and recheck.
Thank you.
Hi @jaroslawistok,
Can you please create a support ticket here so that we can investigate the issue and resolve this as soon as possible?
Thank you.
Hi @martiniag ,
The issue should be fixed if you regenerate assets after the recent update.
To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/OeGVUT
Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://d.pr/i/23N5eb
Hope this will solve your issue.
Thank you.
Hi @jaroslawistok,
Good Day!
Hope you’re doing well. To start importing again, Can you please deactivate and reactivate the plugin again and recheck? Since it was showing an empty list initially that’s why we suggested the mentioned methods to solve the issue.
Also, can you please try to create a new link and check whether it’s working or not just for the test purpose?
Let me know how it works.
Thank you.
Hi @willbode & @cmcontato,
Our dev team has investigated the issue but couldn’t reproduce it. Could you please create a support ticket here with your website details so that we can investigate thoroughly and resolve this?
Thank you.
Hello @ivanlopes,
Hope you’re doing well. Actually, we’re already aware of this issue and it is already fixed in our dev version. Hope you’ll find it fully functional in our future update.
Thank you for your patience!
Hi @vlohar08,
Good Day!I see you’ve already been contacted by our support team to create a support ticket regarding this issue. I would like to request you to contact us through a support ticket so that we can investigate the issue deeply and resolve this.
Thank you.
Hi @vlohar08,
Good Day!I see you’ve already been contacted by our support team to create a support ticket regarding this issue. I would like to request you to contact us through a support ticket so that we can investigate the issue deeply and resolve this.
Thank you.
Hi @smae,
Hope you’re doing well. Can you please let us know whether your issue was fixed or not?
We’ve released an update today so can you please update your plugin and recheck whether you’re facing the same issue or not?
Looking forward to hearing from you.
Thank you.
Hi @vlohar08,
Thank you for sharing the details. Since you’re using custom code we can’t help you there actually.
And regarding the product carousel link, currently it works on the button only. However, thank you for your idea. I’ll discuss this with my dev team and will implement this feature if we get such requests more.
Thank you.
Hello @willbode & @cmcontato,
I’ve informed our dev team regarding this and they are investing the issue. Hopefully, you’ll find it fixed in our future update.
Thank you for your patience.
Hi @vlohar08,
Can you please switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back whether you’re having the same issue or not?
Looking forward to hearing from you.
Thank you.