2buy
Forum Replies Created
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Hi ilGhera,
it works!!! THANKY YOU.
Best regards, Alex
- This reply was modified 4 years, 9 months ago by 2buy.
Hi again,
I’ added your css code above using woody snippets which is also used for other code snippets, BUT without positive result.
Screenshot > https://www.screencast.com/t/100zIQxAEO
Do you have any further ideas?
Best regards, Alex
Dear ilGhera,
ok – I’ve tested again with storefront as well. There it works, but switching back to my theme child or parrent then the problem persits.
Screen Video: https://www.screencast.com/t/F4EkIg1mCUOM
Any ideas how to solve that?
Best regards, Alex
Hi ilGhera,
after again checking on my page, unfortunately I cannot agree with your info from the eMail that it is working proper on your end while testing my theme in use.
It’s all about the support page itself where your plugin shortcode has been added. All other pages are working fine as expected, but not at the support page. There we have the different alignment of footer widgets side by side which shall be line by line at the mobile approach.
Please check my short video explainer to see the problem again.
Screen Video > https://www.screencast.com/t/mkAZLbafHopefully you find the problem maker situation.
Best regards, AlexHi again,
I’ve just send you the theme via email and I am looking forward to your results.
Thanks, Alex
Hi ilGhera,
ok – I would like to send you my theme. Please send me an email (i.e. via private message or any other idea from your end), to answer add the theme to your private address.
Best, Alex
Dear ilGhera,
I’ve dropped all plugins into an “off” folder and just let
– woocommerce
– wc-cuspport-system
within the plugins folder.But still, the problem persits.
Switching the theme will not work, as the footer menu items are added into the widget area and if I switch from “shoptimizer” to the “store front” theme then those widgets are gone.Screenshot > https://www.screencast.com/t/AwPQWxpa
I hope you will be able to find a solution for that.
Best regards, Alex
Dear Nick,
thanks again for the helping advices. Meanwhile the problem is also solved as I am using a multilingual appoach and use therefore WPML I had to translate some strings, taxonomy and menu items as well and then the problem seems now gone.
I am not sure what caused the problem for the filtering, but at least it’s working proper now.
Best regards, Alex
Hello Nick,
thanks for getting back to me. Well I’ve checked the solving documentation (2nd Link) and found out the following:
– deactivating all plugins except woocommerce and your WooCommerce Product Filter by WooBeWoo has not solved the issue.
– switching the theme from Shoptimizer to Storefront has solved the problem so your plugin is working fine.Therefore I guess I need to contact the Shoptimizer support for letting them know to solve this problem of incompatiblity.
Best regards, Alex