1ottie
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Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack update gone to errorI’ve found this error message sent via automated email from WordPress:
“…WordPress caught an error with one of your plugins, Jetpack.
First, visit your website (https://www.disneybearbell.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.disneybearbell.com/wp-admin/admin-ajax.php) and check for any visible issues.”
Error Details ============= An error of type E_ERROR was caused in line 90 of the file /customers/c/6/b/disneybearbell.com/httpd.www/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-php-autoloader.php. Error message: Uncaught Error: Failed opening required '/customers/c/6/b/disneybearbell.com/httpd.www/wp-content/plugins/jetpack/vendor/automattic/jetpack-roles/src/class-roles.php' (include_path='.:/usr/share/php') in /customers/c/6/b/disneybearbell.com/httpd.www/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-php-autoloader.php:90 Stack trace: #0 /customers/c/6/b/disneybearbell.com/httpd.www/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-listener.php(402): Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpackⓥ10_4\PHP_Autoloader::load_class('Automattic\\Jetp...') #1 /customers/c/6/b/disneybearbell.com/httpd.www/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-listener.php(338): Automattic\Jetpack\Sync\Listener->get_actor('jetpack_plugins...', Array) #2 /customers/c/6/b/disneybearbell.com/httpd.www/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-listener.php(199): Automattic\Jetpack\Sync\Listener->enqueue_action('jetpack_plugins...', Array, Object(Automattic\Jetpack\Sync\Queue)) #3 /customers/c/6/b/disneybearbell.com/httpd.www/wp-includes/class-wp-hook.php(303): Automattic\Jetpack\Sync\Listener->action_handler(Array, Array) #4 /customers/c/6/b/disneybearbell.com/httpd.www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) #5 /customers/c/6/b/disneybearbell.com/httpd.www/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #6 /customers/c/6/b/disneybearbell.com/httpd.www/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/modules/class-plugins.php(173): do_action('jetpack_plugins...', Array, Array) #7 /customers/c/6/b/disneybearbell.com/httpd.www/wp-includes/class-wp-hook.php(303): Automattic\Jetpack\Sync\Modules\Plugins->on_upgrader_completion(Object(Plugin_Upgrader), Array) #8 /customers/c/6/b/disneybearbell.com/httpd.www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #9 /customers/c/6/b/disneybearbell.com/httpd.www/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #10 /customers/c/6/b/disneybearbell.com/httpd.www/wp-admin/includes/class-plugin-upgrader.php(371): do_action('upgrader_proces...', Object(Plugin_Upgrader), Array) #11 /customers/c/6/b/disneybearbell.com/httpd.www/wp-admin/includes/ajax-actions.php(4477): Plugin_Upgrader->bulk_upgrade(Array) #12 /customers/c/6/b/disneybearbell.com/httpd.www/wp-includes/class-wp-hook.php(303): wp_ajax_update_plugin('') #13 /customers/c/6/b/disneybearbell.com/httpd.www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) #14 /customers/c/6/b/disneybearbell.com/httpd.www/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #15 /customers/c/6/b/disneybearbell.com/httpd.www/wp-admin/admin-ajax.php(187): do_action('wp_ajax_update-...') #16 {main} thrownForum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack update gone to errorHi there
I seem to have a problem after updating Jetpack yesterday. I got the error message “update failed – there has been a critical error on this website”. Since then images do not load on the site apart from on the Jetpack generated homepage “featured content” section. Images otherwise are blank (no X in the box, just blank) whereas previously there were no issues. I’ve seen that the problem with the update should resolve but it’s been about 24 hours now.
The site is http://www.disneybearbell.com
Any help would be appreciated.