Zotpress account sync stopped working

  • szcol

    (@szcol)


    9 years, 8 months ago

    Hi,
    everything was working fine on my Wordpess page http://www.cienagagrande.co, but now “all of a sudden” syncing stopped and when I try to set the zotero account as default the green checkmark appears for less than a second (trying to sync, obviously) and than vanishes.
    I tried already disabling plugins, re-enabling zotpress, generating another private key….I run out of ideas what to do.
    As it worked earlier I doubt that serverwise something is wrong.
    Thanks for your kind advise.
    BR, Horst

    https://wordpress.org/plugins/zotpress/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter szcol

    (@szcol)

    9 years, 8 months ago

    Hi again,
    I kept on digging and found that the problem apparently is NOT the syncing as both Zotpress Browse and Zotpress Reference lookup work! And I see the connectivity on my Zotero.org account for the respective site.
    The issue is that on both pages and posts the wheels keep spinning without anything showing up…
    Thanks for your help!

    Plugin Author Katie

    (@kseaborn)

    9 years, 8 months ago

    I’m seeing this JavaScript error:

    ReferenceError: et_pb_custom is not defined

    I think another plugin is broken and therefore breaking Zotpress …

    Thread Starter szcol

    (@szcol)

    9 years, 8 months ago

    Dear Katie,
    thanks for your quick answer!
    I shall deactivate plugins one by one and hopefully find out more.
    I guess deactivating should do, or would I have to delet them in order to get JavaScript and Zotpress back on track?

    Thread Starter szcol

    (@szcol)

    9 years, 8 months ago

    Hi again,
    got them! Actually TWO plugins are not compatible:
    1. Limit Login Attempts https://de.wordpress.org/plugins/wp-limit-login-attempts/ version 1.7.1
    2. Autoptimize version 2.0.2 https://wordpress.org/plugins/autoptimize/

    Thanks a lot, you made my day!
    BR, Horst

    Frank Goossens

    (@futtta)

    9 years, 8 months ago

    hiya all;
    have a look at Autoptimize’s FAQ for info on how to troubleshoot.

    as a first step you could disable the “force JS in head”-option and add js/jquery/jquery.js to the comma separated JS exclusion list. once you have that and if the problem persists, you’ll have to check your browser’s console for JS errors and ajust config accordinly (as per the FAQ).

    frank (ao dev)

Viewing 5 replies - 1 through 5 (of 5 total)

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