Zip+4 Validation Error
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Hello, I am having issues with zip code validation at checkout. Everything works fine unless the customer uses a zip+4 number. In other words, if the zip code input is 91362 everything works fine (that is, all shipping options come up), but if 91362-5948 is input (a standard U.S. zip+4), then the error states that there are no valid shipping options available.
I have temporarily worked around this by adding a $5.99 flat rate in case of no matching address in shipping options. This isn’t sustainable, we typically offer free shipping or paid priority shipping. Also, our international customers (who usually pay $20+ shipping) will be getting quite a deal and we will lose money on every order.
Although I have used shipping extensions in the past, I have deactivated all of those, and I get the same results. I have tried disabling Woocommerce Services, same results. Something in ZIP validation does not recognize the zip+4 input and renders it invalid.
I’m searched A LOT and cannot seem to find a solution. I know that typical troubleshooting advice is “perhaps your theme or another plugin is causing a conflict” but I think it’s more than that. Is there a specific error, or setting, that should be checked?
FWIW, I don’t know if it’s related, but when we activate Jetpack it gives an invalid address error as well. I’m stumped. Any help is appreciated.
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