Hi there,
Can you share screenshots of how you set up your shipping methods for zip+4 free local delivery?
I did share a link to a screeenshot. Can you not click on it?
We didn’t do anything to specifically to address zip+4. We specified free delivery in multiple zip codes with normal five digit zip codes. The free delivery option disappears when a customer enters a zip code in the form of zip+4.
Hi @bradkitson – The screenshot you shared is of the Shipping Zones, but not of the Shipping Methods. We’ll need you to click on the Shipping Zone, then take a screenshot of that. Additionally, click on the Free Delivery option within the zone, then send a screenshot of that as well.
We’ll then try testing this on your site once we have that information. 😁
Thanks again!
– Joey
Thanks, @bradkitson!
In order to take the +4 into consideration as well, you’ll want to add a * after each of the 5-digit zip codes in the settings you showed us here: https://www.dropbox.com/s/bb25yfccj0xesfn/Screen%20Shot%202020-10-08%20at%2010.54.11%20AM.png?dl=0
For instance:
94002*...94999*
95002*
95008*...95009*
95011*
95013*...95015*
This will ensure that all +4’s are taken into consideration as well. These are just “numbers”, so it’s not quite smart enough to assume the +4 is within that range, especially considering you could define different rates for each +4 as well.
– Joey
I recommend that you update your documentation to include the wildcard for zip codes.
When I do: 94002*…94999* only zip+4 works and not a regular zip.
The ranges seem to have a problem in my website. I have to double enter them with and without the wildcard.
See:https://www.dropbox.com/s/6szdxm54vymcsp1/Screen%20Shot%202020-10-08%20at%209.40.28%20PM.png?dl=0
Hi @bradkitson – I’ll look into that documentation. As for the wildcard in the range, try this: 94002...94999*
That was a mistake on my part. That should check starting from 94002 up to 949999999.
Let me know if that still doesn’t work for you. Sorry!
– Joey
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This reply was modified 5 years, 7 months ago by
Joey - a11n.
Looks like wildcards are mentioned here: https://docs.woocommerce.com/document/setting-up-shipping-zones/#section-3
….of postcodes (one per line); a range of postcodes (e.g. 90210…99000), or use wildcards (e.g. CB23*).
– Joey
The problem with the docs is that most everyone needs to use wildcards. Without wildcards, zip+4 fails. Some percentage of careful customers will use zip+4.
94002…949999999 fails. That range supports 95001.
Hi there,
> 94002…949999999 fails. That range supports 95001.
I want to make sure I understand correctly what you mean.
Are you trying to exclude 95001?
95000 & 95001 are excluded in the sequences provided previously in the thread.
Hi there,
Can you try something like this:
94002…94999
940001…949999
9400001…9499999
continue till you cover the possible post code lengths.
