Support » Plugin: Clicky Analytics » zero stats

  • Setup account on clicky, got site id and key inputted on the plugin, it’s been over an hour and no stats are being shown.

    Real time stats also shows 0, even when I try test visits on incognito mode.

    Dashboard Error Log shows:

    ERROR LOG:

    If this is a new account, make sure that your Site ID and Site Key are correct and that Tracking is Enabled. After enough data is collected, the graphs will start showing up! For further help check the documentation

    https://wordpress.org/plugins/clicky-analytics/

Viewing 8 replies - 1 through 8 (of 8 total)
  • thernes

    (@thernes)

    Have the same error. Did you ever figure this out?

    Plugin Author Alin Marcu

    (@deconf)

    Hi,

    It takes a while for the reports to become available.

    Afterwards the plugin will also start to display the reports.

    thernes

    (@thernes)

    Thank you for replying. The plugin has been active about 8 hours now, but still nothing. I’ll wait until tomorrow and have a look then.

    photogems

    (@photogems)

    I’m having the same problem. Using WordPress 4.6.1. Any ideas?

    thernes

    (@thernes)

    Stats showed up for me 10-12 hours after I had installed it 😉

    photogems

    (@photogems)

    Still zeros in the charts and the same error on the dashboard.

    ERROR LOG:

    If this is a new account, make sure that your Site ID and Site Key are correct and that Tracking is Enabled. After enough data is collected, the graphs will start showing up! For further help check the documentation

    Plugin Author Alin Marcu

    (@deconf)

    Wait around 24h, if everything is setup properly and you can see data being collected in your Clicky account everything is fine.

    photogems

    (@photogems)

    It’s been over 48 hours now, perhaps I should delete it and do it again? I’m really at a loss, I’ve checked and re-checked the siteID and siteKey multiple times. I even tried resetting the siteKey and put in the new one and it’s been 48 hours since I did that. Maybe I should check out Google Analytics and see if that works better.

Viewing 8 replies - 1 through 8 (of 8 total)
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