Zero rated for VAT note

  • kfrancik

    (@kfrancik)


    8 years, 7 months ago

    Hi,

    Firstly, thank you for your plugin which works well! We use the free version and maybe it is why we have a small problem.

    The note “Zero rated for VAT as customer has supplied EU VAT number” is added to all invoices when vat is 0 not just to EU vat payers. We also have non-EU customers, they pay zero VAT and in this situation, this note is incorrect. Also, some customers can use the vouchers for free samples and the same note is also generated.

    Is it possible to remove this note, or differentiate it depending whether this is indeed a EU VAT customer or not.

    Thanks
    Kate

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor kluver

    (@kluver)

    8 years, 7 months ago

    Hi Kate,

    The problem is probably in the WooCommerce setup. Our plugin takes the data stored by WooCommerce and displays it on the invoice. So if WooCommerce stores a 0% tax rate for an order this will be displayed on the invoice.

    Please test if WooCommerce functions in the right way when checking for EU VAT numbers.

    With kind regards,

    Michael

    Plugin Contributor kluver

    (@kluver)

    8 years, 7 months ago

    Hi Kate,

    I’m sorry, I think I replied too soon. If I understand correctly all your documents with 0% VAT show the phrase “Zero rated for VAT as customer has supplied EU VAT number”.

    This is not something the plugin does out of the box. This achieved by a custom action hook that you (or a developer) has added to your functions.php. Like the ones in these examples: Print custom text

    If you want the text to show only on specific cases you should find and alter this action hook so that it looks at the entered VAT number.

    I hope this answers your question.

    With kind regards,

    Michael

Viewing 2 replies - 1 through 2 (of 2 total)

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