Zero Byte Uploads

  • Resolved techietrev

    (@techietrev)


    8 years, 5 months ago

    When uploading non-image files (sound or video files, 599 KB m4a file for example) to WordPress media library, we find that a few seconds after the file is uploaded it is no longer playable. If we try to play immediately from media library after upload done, it plays fine, but if we revisit file a few seconds later and try to open/play, it no longer plays. In background we find that file gets set to zero bytes and remains in blob store showing that size and non-playable at that point..

    Environment: Clean install of WordPress 4.8.2 for testing this issue in clean environment, with plugin version 4.0.3 and the default WordPress twenty-seventeen theme. No other plugins activated and no customizations existing in site in any way. Only this plugin configured for testing this issue. Can you please look into for us.

    The page I need help with: [log in to see the link]

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