• Resolved marzamele

    (@marzamele)


    Hola,

    I’ve set up a YouTube background video on my website’s homepage. I’ve inserted the GitHub code, but cookies are being installed and the video is still playing even after I’ve rejected them.

    Could you tell me where the problem is?

    Thank you very much in advance.

    • This topic was modified 2 months, 2 weeks ago by marzamele.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Antonio Candela

    (@antoiub)

    Hello @marzamele ,

    Thank you for reaching out.

    I checked your website, but I was unable to locate the YouTube video you mentioned. Could you please send us the exact link or specify where it is located so we can analyze the behavior?

    Additionally, could you please clarify how the video is embedded?

    • Standard Iframe: If it is a standard <iframe> code provided by YouTube, and the YouTube service is enabled under Integrations > Services, it should be blocked automatically.
    • Plugin/Theme (Background Video): If the video is inserted via a plugin (e.g., a slider or page builder) or as a CSS background, it might be loading via a JavaScript API rather than a direct iframe. In this case, it can sometimes bypass the standard blocker and requires a different configuration.

    Looking forward to your feedback.

    Best,
    Antonio

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.