Youtube Thumbnails Cropped Inside Tab

  • Resolved ChefC

    (@chefc)


    7 years, 6 months ago

    Hi!

    Bit of an odd problem, before the recent youtube changes (which have made it impossible to hide the controls and more video links etc.) Our youtube embedded vidoes displayed just fine within the Custom Tab.

    Now however they display with cropped thumbnails. It’s very odd.

    Is this something you have encountered before? Or are aware of? I assume it’s related to the Tabs plugin because the videos display just fine in the general product section.

    Cheers,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SkyVerge

    (@skyverge)

    7 years, 6 months ago

    Hi there,

    Sorry to hear our plugin is giving you trouble! I’m happy to help.
    I’m afraid I haven’t come across this issue previously. Can you help to clarify how the issue is appearing on your storefront? Based on my tests the Youtube appear to be displaying properly for videos that are inside tabs. Here is a screenshot of what I’m seeing: screenshot

    All the best,
    Ryan

    Thread Starter ChefC

    (@chefc)

    7 years, 6 months ago

    Hi Ryan,

    Thanks for replying!

    It seems after a couple of days the issue righted itself, I assume it was youtube side?? Not sure though, at any rate it’s all displaying fine now.

    Thanks for the great plugin! 🙂

    Plugin Author SkyVerge

    (@skyverge)

    7 years, 6 months ago

    Great! Thanks so much for confirming. If anything comes up moving forward, we’re happy to help.

    Ryan

Viewing 3 replies - 1 through 3 (of 3 total)

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