• When I enter my key, it’s green and says it’s valid. Then when I go to the wizard, it says it’s invalid.

    I’m using WordPress on Heroku.

    I’ve tried activating/deactivating, using a different URL, making another account, I tried recreating the tables using the SQL query in your FAQ.

    Any suggestions?

    https://wordpress.org/plugins/wangguard/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jose Conti

    (@jconti)

    Hi mikepsinn,

    Is the API Key is not saved or only say “Invalid API key”?

    Thread Starter mikepsinn

    (@mikepsinn)

    Im having the same issue. Got my API, activated it through the link, checking the Wang Guard status of some known sploggers who subscribed to my website and I get “your wangguard api key is invalad”. Any suggestions on how to get it working? Thanks. Scott

    Plugin Author Jose Conti

    (@jconti)

    Please,

    Go to wp-admin -> network (is it is a multisite) -> WangGuard -> Help -> FAQ -> and you will find there a script for create tables. Copy it and use it in phpMyadmin or something similar.

    I think that was and error creating the WangGuard tables.

    Kind regards
    José Conti

    Hi, I received a response to my posted question 1 day ago… here was the text of that email…
    Jose Conti wrote:
    ==========
    Please,
    Go to wp-admin -> network (is it is a multisite) -> WangGuard -> Help -> FAQ -> and you will find there a script for create tables. Copy it and use it in phpMyadmin or something similar.
    I think that was and error creating the WangGuard tables.
    Kind regards
    José Conti
    =====
    I’m unable to understand the information you sent. I’m a user without any coding experience. Is it possible for me to get WangGuard working ? Thank you. Sctt

    Plugin Author Jose Conti

    (@jconti)

    Hi scottsmith001,

    Have your hosting phpMyadmin? Normally all hosting have it.

    First make a backup. Then:

    You need to go to you phpMyAdmin, select you database and paste in SQL the code that you will find in wp-admin -> network (is it is a multisite) -> WangGuard -> Help -> FAQ

    Look at this video tutorial for see how to do it.

    http://support.hostgator.com/articles/specialized-help/technical/phpmyadmin/how-to-run-sql-queries-in-phpmyadmin

    Kind regards
    José Conti

    José Conti,

    Thank you for posting this solution. For those who might be either unfamiliar with PHP MyAdmin, or at least uncomfortable running an SQL query, the video from the above link does a great job describing the process. In short you’ll need to:

      1. back up your DataBase
      2. log into PHP MyAdmin
      3. select the appropriate Database that you want to amend the script to (found within the “help” section of the WangGuard Plug-In inside of your WP dashboard)
      4. click on “SQL”
      5. paste in the supplied script
      6. click “Go” on the lower-right of the screen

    I would then go back over to your WP dashboard and check the plugin out to see how the change has alleviated your issue. This worked well for me and I hope it does the same for you. Thanks again José Conti for this plugin and for presenting the solution.

    My only suggestion to Mr. Conti would be to double-check to see what the root cause of this issue is in the first place. I suspect that it has something to do with un-installation and re-installation of the plugin. Upon initial installation no issues were experienced. It wasn’t until I had to do some testing (due to theme and plugin conflicts) and had deleted the plug-in files that I ran into this issue. For whatever reason subsequent installation doesn’t play well with the database and the issue with proper table creation occur.

Viewing 7 replies - 1 through 7 (of 7 total)

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