Hello there @ildomandatore ,
Thank you for reaching out to us.
If your popup form isn’t working, we have probable reasons why here: My form doesn’t work as expected
Can you let us know which theme you’re using?
I can’t seem to see a footer on your homepage.
Please try switching your theme to a default one (Twenty Twenty) and disable all plugins aside from MailPoet, and see if that resolves the issue.
If it does, then enable your theme and all your other plugins one after the other until the issue returns. This will allow you to narrow down what is causing the conflict.
You can refer to this article for more information: How to Test for Theme or Plugins Conflict
In order to avoid affecting your live site and visitors, you can set up a staging site to do the testing. If you don’t have one already, your hosting company might offer one as part of your package. Alternatively, you can use a free plugin like WP Staging for quickly creating a new test site.
Looking forward to hearing back from you.
Have a great day!
Hi there @ildomandatore,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
