• Resolved jdphoenix

    (@jdphoenix)


    Hi there,

    Using DIVI 5, your notification pop up continuously re-appears. There are no notifications and no detected issues. When I click on the notification is goes away, then comes back. Thoughts?

    Also, YOAST does not appear to detect content from the site to determine YOAST page score. I spoke with DIVI and they said it is a known issue, but will not affect performance. Any future updates to resolve this? Thanks so much!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @jdphoenix,

    Thanks for using Yoast SEO. I’ve addressed your concerns below:

    Notifications
    Please provide us with screenshots that highlight the issue you are experiencing. You can use any image-sharing service like https://pasteboard.co/, https://snag.gy/, https://snipboard.io/, or even upload the screenshot to your own website. Once you upload it to an image-sharing service, please share the link to the image here.

    Yoast content analysis & Divi
    Yoast SEO analyzes the default WordPress content areas like the title, URL, the main content box (WordPress editor). If you are adding your content through other plugin or theme content boxes (as most page builders do), Yoast SEO may not be able to detect it by default. Currently, we are compatible with the Elementor page builder. The Yoast SEO Elementor integration is free to use for everyone; no premium or add-on is required for core functionality.

    Although our plugin does not detect your content and shows an incorrect analysis report, this does not affect how search engines crawl and analyze your site. Search engines process the front end of your site and will detect your content.

    Thread Starter jdphoenix

    (@jdphoenix)

    Hi there,

    Thanks for the reply. I prefer DIVI over Elementor due to the sensitivity and number of updates. Hopefully you can get YOAST more compatible with DIVI. For now, as long as it will function the same way, that works for me.

    Regarding the notification…basically, the notification keeps popping up, then it goes away for a bit, then pops up again. Please see links below for screenshots:

    https://www.pasteboard.co/fGLVOrwX8DT8.jpg

    https://www.pasteboard.co/UZDr0_-Y__5i.jpg

    NOTE: I do use WP Rocket

    Plugin Support Maybellyne

    (@maybellyne)

    The screenshots were helpful. Please try the following:

    • Kindly install the Yoast Test Helper plugin
    • Navigate to WordPress > Tools > Yoast Test
    • Click “Reset Notifications” button

    Monitor and let us know how it goes.

    Thread Starter jdphoenix

    (@jdphoenix)

    Hi there, I installed plugin and reset notifications. Question, is it just normal to do this when I clear WP Rocket cache or no? If so, can I remove the testing plugin then? Thanks

    Plugin Support Angel

    (@angeld33)

    Question, is it just normal to do this when I clear WP Rocket cache or no?
    No, it shouldn’t do that. Clearing your WP Rocket cache should not trigger a phantom notification badge from Yoast.

    If so, can I remove the testing plugin then?
    Yes, absolutely. Since resetting the notifications resolves the issue, you can safely deactivate and delete the Yoast Test Helper plugin from your site now.

    Let us know how it goes.

    Thread Starter jdphoenix

    (@jdphoenix)

    Hi Angel,

    Okay, I installed the Yoast test helper plugin, reset the notifications and the issue still persists. Do you have any other things I can try? Note: I have recently changed from All In One SEO to Yoast. Not sure if that could be the issue or not. Thanks for your help on this.

    Plugin Support Angel

    (@angeld33)

    Since resetting notifications didn’t completely clear the persistent notification, I tried it on my website. Went to Yoast > General, and there was a pop-up about upgrading to AI+. Went ahead and closed it. The notification bubble went away.

    Do you have an ad or pop-up blocker? If so, can you turn it off and reset the notifications again?

    If the issue persists, please try toggling the Yoast SEO and Yoast SEO Premium plugins off and on again. Navigate to your WordPress dashboard and go to Plugins > Installed Plugins. Find your Yoast SEO plugin(s) and click Deactivate. Once deactivated, immediately click Activate to turn them back on.

    Give that a try, and let us know if the phantom notification finally goes away!

    Thread Starter jdphoenix

    (@jdphoenix)

    Hi Angel,

    Ya, I tried them all. It happens on other websites I manage as well. Do you think it could be an internet thing? Otherwise, do you have any other suggestions? Thanks

Viewing 8 replies - 1 through 8 (of 8 total)

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