Support » Fixing WordPress » Yes.. another white screen problem. PLEASE help.

  • Resolved jayshkuh

    (@jayshkuh)


    I’ve seen a bunch of topics about this white screen, and they just haven’t helped at all. My website is listed below and the only time i can even see the login is if you go to /wp-login.php. If you do /wp-admin you get white screen of death.
    I don’t know how to get around this! When I log in on the /wp-login.php I run in to the white screen. I don’t know how to access the website any other way.

    http://www.freundfloweringtrees.com

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    Forum Moderator

    Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    I don’t know the website host. my uncle created the site and handed over the reigns for wordpress and customization. So any clue on how to help?

    esmi

    (@esmi)

    Forum Moderator

    You will need to get all of the hosting/FTP details from your uncle.

    your domain freundfloweringtrees.com is on Bluehost.com nameservers. I would contact them for more information as a starting point or your uncle.

    We got it solved, thanks for all the help.

    🙂 anytime and remember… WordPress is awesome!

Viewing 6 replies - 1 through 6 (of 6 total)
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