Wrong Zone Time
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Hello!
I’m with problems with woocommerce’s zone time. My WP is setted with the correct time, but woocommerce is not. The order creation date is always wrong (8 hours in “future”). In wooocommerce status, it says that the time zone is LA and not UTC. I cant change my server’s time zone.How can i bypass this?
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Hi there,
Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.
### WordPress Environment ### WordPress address (URL): https://printare.com.br Site address (URL): https://printare.com.br WC Version: 5.0.0 REST API Version: ✔ 5.0.0 WC Blocks Version: ✔ 4.0.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 2.1.1 Log Directory Writable: ✔ WP Version: 5.6.2 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: ✔ Language: pt_BR External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.14 PHP Post Max Size: 1 GB PHP Time Limit: 300 PHP Max Input Vars: 5000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.27-MariaDB-cll-lve Max Upload Size: 1 GB Default Timezone is UTC: ❌ O fuso horário padrão é America/Los_Angeles - deve ser UTC fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.0.0 WC Database Prefix: prh_ Tamanho total do banco de dados: 70.83MB Tamanho dos dados do banco de 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Can you please also double check that the correct timezone is set under
Settings → General?You mentioned not being able to change the server timezone. Is there a particular reason for that? There’s reasonable suspicion that the problem lies with your server settings, and getting in touch with your hosting company may not be a bad idea.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
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