• Resolved printare

    (@printare)


    Hello!
    I’m with problems with woocommerce’s zone time. My WP is setted with the correct time, but woocommerce is not. The order creation date is always wrong (8 hours in “future”). In wooocommerce status, it says that the time zone is LA and not UTC. I cant change my server’s time zone.

    How can i bypass this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kel C. a11n

    (@kellymetal)

    Hi there,

    Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.

    Thread Starter printare

    (@printare)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://printare.com.br
    Site address (URL): https://printare.com.br
    WC Version: 5.0.0
    REST API Version: ✔ 5.0.0
    WC Blocks Version: ✔ 4.0.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.1.1
    Log Directory Writable: ✔
    WP Version: 5.6.2
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: pt_BR
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.14
    PHP Post Max Size: 1 GB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.27-MariaDB-cll-lve
    Max Upload Size: 1 GB
    Default Timezone is UTC: ❌ O fuso horário padrão é America/Los_Angeles - deve ser UTC
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.0.0
    WC Database Prefix: prh_
    Tamanho total do banco de dados: 70.83MB
    Tamanho dos dados do banco de dados: 49.77MB
    Tamanho do índice do banco de dado: 21.06MB
    prh_woocommerce_sessions: Dados: 1.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_woocommerce_api_keys: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_woocommerce_attribute_taxonomies: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_woocommerce_downloadable_product_permissions: Dados: 0.02MB + Índex: 0.06MB + mecanismo InnoDB
    prh_woocommerce_order_items: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_woocommerce_order_itemmeta: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_woocommerce_tax_rates: Dados: 0.02MB + Índex: 0.06MB + mecanismo InnoDB
    prh_woocommerce_tax_rate_locations: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_woocommerce_shipping_zones: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_woocommerce_shipping_zone_locations: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_woocommerce_shipping_zone_methods: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_woocommerce_payment_tokens: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_woocommerce_payment_tokenmeta: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
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    prh_fvm_cache: Dados: 2.52MB + Índex: 0.05MB + mecanismo InnoDB
    prh_fvm_logs: Dados: 0.02MB + Índex: 0.05MB + mecanismo InnoDB
    prh_links: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_mclean_refs: Dados: 0.05MB + Índex: 0.00MB + mecanismo InnoDB
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    prh_member_catmeta: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_nextend2_image_storage: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_nextend2_section_storage: Dados: 0.02MB + Índex: 0.06MB + mecanismo InnoDB
    prh_nextend2_smartslider3_generators: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_nextend2_smartslider3_sliders: Dados: 0.06MB + Índex: 0.03MB + mecanismo InnoDB
    prh_nextend2_smartslider3_sliders_xref: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_nextend2_smartslider3_slides: Dados: 0.05MB + Índex: 0.11MB + mecanismo InnoDB
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    prh_portfolio_catmeta: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_postmeta: Dados: 14.55MB + Índex: 9.03MB + mecanismo InnoDB
    prh_posts: Dados: 3.52MB + Índex: 1.05MB + mecanismo InnoDB
    prh_product_catmeta: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_smush_dir_images: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_social_users: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_termmeta: Dados: 0.06MB + Índex: 0.03MB + mecanismo InnoDB
    prh_terms: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_term_relationships: Dados: 0.44MB + Índex: 0.23MB + mecanismo InnoDB
    prh_term_taxonomy: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
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    prh_tm_tasks: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_uap_affiliates: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_uap_affiliate_referral_users_relations: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_uap_banners: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_campaigns: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_coupons_code_affiliates: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_cpm: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_dashboard_notifications: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_landing_commissions: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_mlm_relations: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_uap_notifications: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_offers: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_offers_affiliates_reference: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_payments: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_uap_ranks: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_ranks_history: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_uap_referrals: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_uap_ref_links: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_uap_reports: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_uap_visits: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_usermeta: Dados: 0.08MB + Índex: 0.03MB + mecanismo InnoDB
    prh_users: Dados: 0.02MB + Índex: 0.05MB + mecanismo InnoDB
    prh_wcmp_cust_answers: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_wcmp_cust_questions: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_wcmp_products_map: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_wcmp_shipping_zone_locations: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_wcmp_shipping_zone_methods: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_wcmp_vendor_ledger: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_wcmp_vendor_orders: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_wcmp_visitors_stats: Dados: 0.02MB + Índex: 0.09MB + mecanismo InnoDB
    prh_wc_admin_notes: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_wc_admin_note_actions: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_wc_category_lookup: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_wc_customer_lookup: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_wc_download_log: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_wc_order_coupon_lookup: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_wc_order_product_lookup: Dados: 0.02MB + Índex: 0.06MB + mecanismo InnoDB
    prh_wc_order_stats: Dados: 0.02MB + Índex: 0.05MB + mecanismo InnoDB
    prh_wc_order_tax_lookup: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_wc_product_meta_lookup: Dados: 1.52MB + Índex: 0.67MB + mecanismo InnoDB
    prh_wc_reserved_stock: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_wc_tax_rate_classes: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_wc_webhooks: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_wdslayer: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_wdsslide: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_wdsslider: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
    prh_yoast_indexable: Dados: 3.52MB + Índex: 1.30MB + mecanismo InnoDB
    prh_yoast_indexable_hierarchy: Dados: 0.31MB + Índex: 0.38MB + mecanismo InnoDB
    prh_yoast_migrations: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
    prh_yoast_primary_term: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
    prh_yoast_seo_links: Dados: 0.31MB + Índex: 0.17MB + mecanismo InnoDB
    
    ### Post Type Counts ###
    
    attachment: 2188
    custom_css: 1
    customize_changeset: 21
    faq: 2
    ml-slide: 1
    ml-slider: 1
    nav_menu_item: 70
    page: 25
    porto_builder: 15
    post: 9
    product: 1229
    product_variation: 3372
    pys_event: 1
    revision: 45
    sa_slider: 1
    seedprod: 1
    shop_coupon: 1
    shop_order: 3
    sp_wp_carousel: 1
    wds-slider: 1
    wobd-badge-designer: 2
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (24) ###
    
    Contact Form 7: por Takayuki Miyoshi – 5.4
    EWWW Image Optimizer: por Exactly WWW – 6.0.3
    Facebook para WooCommerce: por Facebook – 2.3.2
    Fast Velocity Minify: por Raul Peixoto – 3.1.4
    Google Analytics for WordPress by MonsterInsights: por MonsterInsights – 7.16.2
    Indeed Ultimate Affiliate Pro: por WPIndeed Development – 6.9
    Jetpack por WordPress.com: por Automattic – 9.5
    WPBakery: por Michael M - WPBakery.com – 6.5.0
    Loco Translate: por Tim Whitlock – 2.5.1
    Melhor Envio v2: por Melhor Envio – 2.9.7
    Nextend Social Login: por Nextendweb – 3.0.27
    Porto Theme - Functionality: por P-Themes – 2.0.4
    Transition Slider Lite: por creativeinteractivemedia – 2.16.0
    WooCommerce Custom Product Designer: por tshirtecommerce.com – 4.4.2
    Extra Product Options (Product Addons) for WooCommerce: por ThemeHigh – 3.0.1
    WooCommerce Admin: por WooCommerce – 2.1.1
    Claudio Sanches - Correios for WooCommerce: por Claudio Sanches – 3.8.0
    Brazilian Market on WooCommerce: por Claudio Sanches – 3.7.2
    Claudio Sanches - PagSeguro for WooCommerce: por Claudio Sanches – 2.14.0
    WooCommerce: por Automattic – 5.0.0
    Yoast SEO: por Equipe da Yoast – 15.9.1
    Multi-Step Checkout for WooCommerce: por SilkyPress – 2.14
    WP Super Cache: por Automattic – 1.7.1
    WP Social Chat: por QuadLayers – 4.8.0
    
    ### Inactive Plugins (2) ###
    
    CTX Feed: por WebAppick – 4.3.41
    WP-Optimize - Clean, Compress, Cache: por David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.7
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: BRL (R$)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Base da loja: #8 - /produtos/
    Carrinho: #208 - /sacola/
    Finalizar compra: #209 - /fechamento/
    Minha conta: #11 - /minha-conta/
    Termos e condições: #3059 - /termos-e-condicoes/
    
    ### Theme ###
    
    Name: Porto Child
    Version: 1.1
    Author URL: https://www.portotheme.com/
    Child Theme: ✔
    Parent Theme Name: Porto
    Parent Theme Version: 6.0.5
    Parent Theme Author URL: http://www.portotheme.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: porto/woocommerce/archive-product.php
    porto/woocommerce/cart/cart-empty.php
    porto/woocommerce/cart/cart-shipping.php
    porto/woocommerce/cart/cart-totals.php
    porto/woocommerce/cart/cart.php
    porto/woocommerce/cart/cross-sells.php
    porto/woocommerce/cart/mini-cart.php
    porto/woocommerce/cart/proceed-to-checkout-button.php
    porto/woocommerce/cart/shipping-calculator.php
    porto/woocommerce/checkout/form-billing.php
    porto/woocommerce/checkout/form-checkout.php
    porto/woocommerce/checkout/form-coupon.php
    porto/woocommerce/checkout/form-login.php
    porto/woocommerce/checkout/form-pay.php
    porto/woocommerce/checkout/form-shipping.php
    porto/woocommerce/checkout/payment-method.php
    porto/woocommerce/checkout/payment.php
    porto/woocommerce/checkout/review-order.php
    porto/woocommerce/checkout/thankyou.php
    porto/woocommerce/content-product-cat.php
    porto/woocommerce/content-product.php
    porto/woocommerce/content-single-product.php
    porto/woocommerce/content-widget-product.php
    porto/woocommerce/global/form-login.php
    porto/woocommerce/global/quantity-input.php
    porto/woocommerce/global/wrapper-start.php
    porto/woocommerce/loop/add-to-cart.php
    porto/woocommerce/loop/loop-end.php
    porto/woocommerce/loop/loop-start.php
    porto/woocommerce/loop/no-products-found.php
    porto/woocommerce/loop/orderby.php
    porto/woocommerce/loop/pagination.php
    porto/woocommerce/loop/rating.php
    porto/woocommerce/loop/sale-flash.php
    porto/woocommerce/myaccount/dashboard.php
    porto/woocommerce/myaccount/downloads.php
    porto/woocommerce/myaccount/form-add-payment-method.php
    porto/woocommerce/myaccount/form-edit-account.php
    porto/woocommerce/myaccount/form-edit-address.php
    porto/woocommerce/myaccount/form-login.php
    porto/woocommerce/myaccount/form-lost-password.php
    porto/woocommerce/myaccount/form-reset-password.php
    porto/woocommerce/myaccount/lost-password-confirmation.php
    porto/woocommerce/myaccount/my-account.php
    porto/woocommerce/myaccount/my-address.php
    porto/woocommerce/myaccount/my-downloads.php
    porto/woocommerce/myaccount/my-orders.php
    porto/woocommerce/myaccount/navigation.php
    porto/woocommerce/myaccount/orders.php
    porto/woocommerce/myaccount/payment-methods.php
    porto/woocommerce/myaccount/view-order.php
    porto/woocommerce/order/form-tracking.php
    porto/woocommerce/order/order-details-customer.php
    porto/woocommerce/order/order-details.php
    porto/woocommerce/order/order-downloads.php
    porto/woocommerce/order/tracking.php
    porto/woocommerce/single-product/add-to-cart/simple.php
    porto/woocommerce/single-product/add-to-cart/variable.php
    porto/woocommerce/single-product/meta.php
    porto/woocommerce/single-product/product-attributes.php
    porto/woocommerce/single-product/product-image.php
    porto/woocommerce/single-product/product-thumbnails.php
    porto/woocommerce/single-product/rating.php
    porto/woocommerce/single-product/related.php
    porto/woocommerce/single-product/review-meta.php
    porto/woocommerce/single-product/review-rating.php
    porto/woocommerce/single-product/review.php
    porto/woocommerce/single-product/sale-flash.php
    porto/woocommerce/single-product/short-description.php
    porto/woocommerce/single-product/tabs/tabs.php
    porto/woocommerce/single-product/title.php
    porto/woocommerce/single-product/up-sells.php
    porto/woocommerce/single-product-reviews.php
    
    ### Action Scheduler ###
    
    Concluído: 4.149
    Oldest: 2021-02-05 19:00:56 -0300
    Newest: 2021-03-08 15:34:37 -0300
    
    Malsucedido: 2
    Oldest: 2021-03-06 19:52:46 -0300
    Newest: 2021-03-06 19:52:46 -0300
    
    Pendente: 1
    Oldest: 2021-03-08 15:49:37 -0300
    Newest: 2021-03-08 15:49:37 -0300
    
    
    mother.of.code

    (@imazed)

    The Mother of Code

    Thank you! Can you please also double check that the correct timezone is set under Settings → General?

    You mentioned not being able to change the server timezone. Is there a particular reason for that? There’s reasonable suspicion that the problem lies with your server settings, and getting in touch with your hosting company may not be a bad idea.

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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