Wrong WordPress version compatibility in plugin description

  • Ov3rfly

    (@ov3rfly)


    2 weeks ago

    Rank Math SEO plugin descriptions says: WordPress version: 6.3 or higher

    File readme.txt says: Requires at least: 6.3

    But versions after Rank Math 1.0.262 are not compatible any more with WP 6.3, Rank Math SEO Metabox does not open in edit screen, script error appears in browser console:

    Uncaught TypeError: i.createSelector is not a function in .../wp-content/plugins/seo-by-rank-math/assets/admin/js/rank-math-app.js?ver=1.0.270:1

    Downgrading back to Rank Math 1.0.262 opens the metabox again with no script errors.

    Support via e-mail says WP 6.3 is outdated and libraries have been removed from recent Rank Math releases so dependencies are not available any more which now causes this error.

    Please remove the misleading WordPress 6.3 compatibility tag from plugin description if you do not provide compatibiltiy for WordPress 6.3 any more, thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jeremy

    (@jeremrm)

    1 week, 5 days ago

    Hello @ov3rfly,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have already identified this issue internally and have discussed it with our development team to update the required WordPress version information accordingly to avoid further confusion.

    We truly appreciate you bringing this to our attention and for your detailed feedback.

    Thank you for your understanding and support.

    Plugin Support Jeremy

    (@jeremrm)

    1 week, 1 day ago

    Hello @ov3rfly,

    Since we didn’t hear back from you, we are going to close this thread. Feel free to re-open it or create a new one if you still need assistance.

    Thank you.

    Thread Starter Ov3rfly

    (@ov3rfly)

    1 week, 1 day ago

    You did not ask anything, why should I post more? The issue is clearly described and unresolved until now.

    Feel free to mark the issue as resolved after the plugin works again with WP 6.3 or after the the misleading compatibility tag in plugin description is updated.

    Plugin Support Jeremy

    (@jeremrm)

    1 week ago

    Hello @ov3rfly,

    Apologies for the oversight, we will let you know once this is addressed by our team.

    In the meantime, don’t hesitate to get in touch with us if you have any other questions.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 5 replies
  • 2 participants
  • Last reply from: Jeremy
  • Last activity: 1 week ago
  • Status: not resolved