Wrong Subtotal

  • hpalli

    (@hpalli)


    4 years ago

    Hi there,

    if you book an ticket (for example https://www.peloponnes-erfahren.com/events/griechische-doerfer/) and you add in the cart, the subtotal in the cart is 0,01€.
    But the displayed amount in the cash-box is the right price.

    Problem is: If you pay with Paypal or anything else the amount of 0,01€ will be the amount in PayPal etc.

    Please look:

    Need help please.
    Regards
    Hpalli

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    4 years ago

    If you duplicate this event please make it private and create the same event manually, then try again to add it to the cart. If the problem still happens, then I suggest you open a support ticket on the PRO support forum on our website. The development team will help you to find and fix this issue.

    Thread Starter hpalli

    (@hpalli)

    3 years, 12 months ago

    I have created a brand new simple tour. The same error appears there as well. Support (ticket #103470) couldn’t seem to help either.
    It seems that the “Woocommerce Price amount” which is equal to “product-price wl-ci-product-price” is not multiplied by “product-quantity wl-ci-product-quantity” for “product-subtotal wl-ci-product-subtotal”.

    Link to the visualization

Viewing 2 replies - 1 through 2 (of 2 total)

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