• Hi ,

    We are facing an issue with the Razorpay Magic Checkout integration.

    Whenever the Magic Checkout popup opens, a Purchase event is being triggered from the server side, even though the customer has not completed the payment yet.

    Because of this, the Purchase event is being sent to our ad platforms as soon as the checkout popup is initiated, which is causing incorrect purchase tracking and inaccurate conversion data.

    The Purchase event should only be triggered after the payment has been successfully completed and confirmed, not when the Magic Checkout popup is opened.

    Incorrect Purchase event being triggered immediately when the checkout is initiated, before the payment has been completed.

    Could you please help us identify why this is happening and guide us on how to correct the server-side event trigger?

    Please let us know if you need any logs, screenshots, integration details, or transaction IDs from our side.

    Regards,

    Auraara Luxe

    www.auraaraluxe.com

    The page I need help with: [log in to see the link]

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