Wrong prices | WordPress.org

patrycja12z
(@patrycja12z)

1 week, 6 days ago

Hi, I am writing to report a technical issue with the Cost Calculator Builder plugin. I have noticed a significant discrepancy between the price calculated in real-time on the front-end and the price recorded in the “Orders”. For example, the price in the live calculator is PLN 413,757.00, while in the Orders tab it is only PLN 308,899.00. How can this problem be solved?

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter patrycja12z
(@patrycja12z)

1 week, 6 days ago

The problem occurs when multiple items are selected.

Thread Starter patrycja12z
(@patrycja12z)

1 week, 6 days ago

In addition, not all selected items are visible in the Order, hence the probably different price.

BillStylemixThemes
(@billstylemixthemes)

1 week, 4 days ago

Hi,

Thank you for reaching out.

Could you please export your calculator to a cloud drive and share the link with us so we can take a closer look at it?

This issue is most likely related to incorrect formula configuration, so we need to review the calculator setup in detail.

How to export:

https://docs.stylemixthemes.com/cost-calculator-builder/plugin-features/working-on-existing-calculators#export

Best regards,

Bill

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3 replies
2 participants
Last reply from: BillStylemixThemes
Last activity: 1 week, 4 days ago
Status: not resolved