Wrong message at the activation link

  • Resolved rudirodolfo

    (@rudirodolfo)


    8 years, 3 months ago

    Hello.

    After activating the account, I always get the indication that the activation link has already been used.

    After submitting the registration form, the customer is under “Waiting for e-mail confirmation”.
    Then I click on the activation link and get the message that it has already been used.
    Nevertheless, the email confirmation will be processed correctly and the customer will be listed in the “Approved” list.

    Why do I get the wrong message?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years, 3 months ago

    Hi @rudirodolfo,

    Do you have any caching plugins installed or server side caching active e.g. Varnish cache, Memcached or CloudFlare?
    Can you please try to do a conflict test so we can rule out theme/plugin conflicts and see if this issue goes away. Here is the doc on how to do a conflict test if you are not sure.

    Regards.

    Thread Starter rudirodolfo

    (@rudirodolfo)

    8 years, 3 months ago

    It must have been a problem migrating from one domain to another. The problem is solved.
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

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