Wrong Links in Mail

  • Resolved felixgermany

    (@felixgermany)


    5 years, 5 months ago

    Hi,

    the links, that the plugin is sending via the shortcodes are not working.

    e.g. it is alawys adding something like x-webdoc://20BFEE7E-67FA-4E90-BAEA-4D5D4FEA6E18/’ before the URL starts.

    So the link is not clickable.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    5 years, 5 months ago

    Hello @felixgermany,

    Thank you for reaching out to us.

    Are there any plugins installed that might be causing this?
    
    Here is what you can do to check:
    
    – Deactivate all plugins ( except Woocommerce, Cart Abandonment & SMTP ) temporarily and see if that solves the error.

    – Then, activate plugins one by one to see which plugin is causing the problem.

    If you’re concerned the debugging process might break your website, you can take a quick backup of your website.

    Let us know how it goes.

    Thread Starter felixgermany

    (@felixgermany)

    5 years, 5 months ago

    After doing some research I found out that it is probably due to Apples Software. If I use the webclient the link is working great.

    I don’t know if you want to dig into that.

    Plugin Support CartFlows Team

    (@cartflows)

    5 years, 5 months ago

    Hello @felixgermany,

    We haven’t received such issue before.

    But we will look into it. If we found any issue in it we will check it.

    Let us know if you have any questions.

Viewing 3 replies - 1 through 3 (of 3 total)

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