Wrong font displaying in footer

  • sarahkt2021

    (@sarahkt2021)


    4 years, 1 month ago

    The text in the footer that is coming from an Elementor text widget is set to display as Newsread font but is displaying as something that looks like Times New Roman. Is this a conflict I need to resolve somewhere?

    This is the text in question:
    Kerry Smith CPsychol AFBPsS
    Chartered Psychologist & Accredited CBT Therapist
    3 Lloyds Avenue London EC3N 3DS
    020 7357 9403

    One thing I wondered if it could be related to another font issue in that there is an insecure font warning. I actually updated the URL for the TTF File in the Font File in WordPress several months ago which I had hoped would fix the warning but it hasn’t worked.

    • This topic was modified 4 years, 1 month ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Developing with WordPress topic

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator bcworkz

    (@bcworkz)

    4 years, 1 month ago

    Yes, the issues are related. When the browser refuses to load an insecure font, display falls back to the default sans-serif font of the browser. The issue is the protocol used in the .ttf file references, http:// is used when it should be https:// like the rest of the page.

    If you did change the protocol in source code yet the browser still sees http://, it may be due to caching. Or maybe the wrong source code was changed?

    Thread Starter sarahkt2021

    (@sarahkt2021)

    4 years, 1 month ago

    Thanks so much for your reply. Where is the right place to update the source code? I went into the font in the WordPress dashboard and could see an http TTF file and updated it to be https. But this hasn’t reflected on the site. Is there a way to do a flush of the cache given I changed it about 6 months ago?

    Moderator bcworkz

    (@bcworkz)

    4 years, 1 month ago

    It’s not client side caching since I also got the warnings. WP caching plugins should have a flush command somewhere in their settings. If your host is caching, or you use a proxy service that does, their control panels ought to have a flush mechanism somewhere.

    If you updated the media link months ago, I doubt it’s a caching issue. The errant http:// may be baked into some other data that doesn’t rely upon the current media URL. Similar how images in post content may need their protocols updated when one first implements HTTPS because their http:// is baked into post content.

    But in this case the media references are in the head section. My best guess is whatever code is responsible for putting the links there needs updating in some manner.

    Thread Starter sarahkt2021

    (@sarahkt2021)

    4 years, 1 month ago

    Thanks again. I’ll have a dig around!

Viewing 4 replies - 1 through 4 (of 4 total)

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