Wrong email

  • Resolved sleem

    (@sleem)


    9 years, 4 months ago

    If I enter a wrong email address and hit on “get an alert” button, I receive a text message “Please enter a valid email id and try again.” But the text field and the button disappears and I have to refresh the page to see the text box again and to re-enter the correct email.

    Thank you in advance.

Viewing 11 replies - 1 through 11 (of 11 total)
  • DualCube

    (@dualcube)

    9 years, 4 months ago

    @sleem After hearing from you, we found that there is this issue. We are putting this on our to-do list and will include this in our next update.

    Regards,
    DualCUbe

    Thread Starter sleem

    (@sleem)

    9 years, 4 months ago

    Thank you,

    Do you have a time estimate when the next update will be?

    Regards,

    DualCube

    (@dualcube)

    9 years, 4 months ago

    @sleem Coming to the ETF of the plugin, I would refrain from committing any deadline for the future launches. I will inform you accordingly.

    Regards,
    Moumita

    Thread Starter sleem

    (@sleem)

    9 years, 4 months ago

    Thank you,
    I appreciate that.

    Thread Starter sleem

    (@sleem)

    9 years, 3 months ago

    Hello,

    The latest update of the plugin has solved the above mentioned bug.
    Now If the user subscribe to the Waitlist, he will receive an email, but in the dashboard the number of “registered users” stays 0 and do not increase. When the item is back in stock nothing is sent to the user.
    Before the update the plugin was working just fine, is anyone facing the same issue?

    Thank you

    DualCube

    (@dualcube)

    9 years, 3 months ago

    @sleem We will look into this issue and try to fix this ASAP.

    Regards,
    Moumita

    DualCube

    (@dualcube)

    9 years, 3 months ago

    @sleem Out technical team did the testing with the updated plugin, whenever products are coming back into the stock we are receiving the mail alert.

    Have you updated any other plugin recently, or installed any new plugin?

    Regards,
    Moumita

    Thread Starter sleem

    (@sleem)

    9 years, 3 months ago

    Hi,

    No, I did not. I did also deactivate and delete the plugin and then install it again, but the same problem still exists.
    even in the dashboard the number of “interested persons” for the out-of-stock product stays 0 always.

    • This reply was modified 9 years, 3 months ago by sleem.
    DualCube

    (@dualcube)

    9 years, 3 months ago

    @sleem As we are not facing this issue in our test site, will you provide us the Site as well as the link of the product page, against which you are facing the issue.

    Regards,
    Moumita

    Thread Starter sleem

    (@sleem)

    9 years, 3 months ago

    I am facing the issue with all the out-of-stock products.
    when the user add his email address, he receives an email confirmation, but the number of “interested persons” in the dashboard do not increase and also if I export the list of subscribers, It is always empty.

    DualCube

    (@dualcube)

    9 years, 3 months ago

    @sleem As we again tested this, in our site, didn’t face this issue.

    We might need site access, in order to do that please send us mail through our site don’t forget to mention this thread in the mail.

    Regards,
    Moumita

Viewing 11 replies - 1 through 11 (of 11 total)

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