Hi Phil,
I’m assuming you’re following the instructions provided by the WPTouch folks? I looked at them and it looks like they have everything covered. Are you using the Falcon cache feature of Wordfence?
-Brian
Brian
Thank you for coming back to me, it is appreciated.
Well, I was using Falcon but last night I cut out the performance enhancement altogether and low and behold WPTouch worked fine but this morning it had stopped working!
I have done the usual deactivation of all plugins etc to no avail, surprisingly my site passes the Google test as it is, it is just that it only looks sensible in landscape, is there a way to force it into landscape when on mobile which could be a temporary solution?
I am using the Atahualpa 3.7.24 theme which is not in itself mobile friendly so it may be I need to change themes, I do own the Omnipress theme but my first and last attempt to change to that theme was pretty disastrous but it may be the medium term goal!
Finally yes I am and have followed the Wordfence instructions to the letter but there is obviously a conflict somewhere, do you have any suggestions, ideas, pearls of wisdom?
Thank you again for your help
Phil
Hi Phil,
Changing themes sounds like it may be a good solution, though I know that can be tough sometimes. I’m not sure of any way to force a site to display in landscape format on mobile devices.
It’s unusual that it worked well after disabling caching, but stopped working on its own the next day. Is it possible that your host has caching outside of WordPress, such as “Varnish”? If so, you can try disabling that, as it can cause unexpected issues.
-Matt R
