wpml – wrong page language

  • Resolved mcdeth

    (@mcdeth)


    1 year, 10 months ago

    Hi. I have newsletter lists for italy, germany etc. I want to send one unique email. I also use WPML, my domain is: domain(.)com/language/. All my links inside email template are domain com – I do my own matching by ip and redirect user to proper language version. however the plugin after sending adds automatically main domain. how can i send email to english customers with /gb/ and german with /de/ if plugin changes my html template?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Michael Travan

    (@michael-travan)

    1 year, 10 months ago

    Hello @mcdeth,

    I’m not sure what’s happening here. Could you please describe further the issue you’re having? Also, be sure to have read carefully this page: https://www.thenewsletterplugin.com/documentation/installation/multilanguage/

    Michael

    Thread Starter mcdeth

    (@mcdeth)

    1 year, 10 months ago

    I have a website with multiple languages, where the language is set as domain.com/language/. The language is automatically determined by the server based on the user’s IP address, only if users comes to domain.com (without /language/).

    When sending a newsletter with a link like domain.com/ (without /language/), I want the link to remain as is. However, the plugin currently adds the default language, /en/, automatically. As a result, clients from Germany, France, etc., receive the link as domain.com/en/ instead of domain.com/.

    All links in the HTML are automatically supplemented by the plugin. also there isn’t even a place to edit the main link in the header.

    Plugin Support Michael Travan

    (@michael-travan)

    1 year, 10 months ago

    Hello,

    you should create a page with the [newsletter] shortcode for each language, even for the non-localized version. This should do the trick, otherwise come back here and we’ll investigate further.

    Thanks,
    Michael

    Thread Starter mcdeth

    (@mcdeth)

    1 year, 10 months ago

    I’m not sure you understand me, when user clicks on newsletter link I want to send him to the link I provided, in other words

    <a href="domain.com">my link</a>

/*should be as above, but the plugin changes to:/*
<a href="domain.com/en/">my link</a>

    Every single link is modified to default language

    Plugin Support Michael Travan

    (@michael-travan)

    1 year, 10 months ago

    Hello @mcdeth, yes I did understand you. Can you please tell me if also the unsubscription / profile links are rewritten with the /language ? Or only the content links?

    Also, please send a test newsletter to test@thenewsletterplugin.com so we can take a closer look.

    Thanks,
    Michael

    Thread Starter mcdeth

    (@mcdeth)

    1 year, 9 months ago

    Thanks a lot, I did translate the newsletter page and it seems to be working on test emails. I’ll check it in real time delivery. However I’ve noticed that on newsletter page the submit button is in shop default language always, and scanning wpml strongs doesnt help

    <div class="tnp-field tnp-field-button"><input class="tnp-submit" type="submit" value="Salvare"></div>

    • This reply was modified 1 year, 9 months ago by mcdeth.
    • This reply was modified 1 year, 9 months ago by mcdeth.
Viewing 6 replies - 1 through 6 (of 6 total)

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