Wpforms – Unable to edit/modify entries

  • Resolved rcatech

    (@rcatech)


    4 years, 2 months ago

    Hello,
    the Edit function of a single entry from
    …/wp-admin/admin.php?page=vxcf_leads&tab=entries&id=234
    has never worked for me.

    It seems to work but the modified entry remain the same after selecting Save.
    (the changes are NOT saved)

    What would be the problem?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor sbazzi

    (@sbazzi)

    4 years, 2 months ago

    Hy @rcatech,

    Feel free to email us at crmperks.com

    Thank You – Sam

    Thread Starter rcatech

    (@rcatech)

    4 years, 2 months ago

    Hi Samer,

    have You an automatic responder to questions posted on the Support Threads of WordPress?

    I like Your plugin, but I don’t like this way of answering questions. 😉

    Plugin Contributor sbazzi

    (@sbazzi)

    4 years, 2 months ago

    Hey @rcatech,

    No auto responder here : )

    We get a large number of support requests and tickets so it becomes a lot easier for some issues to go through our ticket system so that we are able to help you faster.

    We appreciate your support and kind words,

    Thank You – Sam

    Thread Starter rcatech

    (@rcatech)

    4 years, 2 months ago

    Hi Samer,

    I’ve resolved the issue by myself,
    editing the entries directly in the WP db.

    The problem persist, please check the plugin code.

    Thank You for Your help,
    my best regards

    Plugin Contributor sbazzi

    (@sbazzi)

    4 years, 2 months ago

    Hey @rcatech,

    No worries, We have it on our list to check out asap,

    Thank You – Sam

    Plugin Author CRM Perks

    (@crmperks)

    4 years, 2 months ago

    i could not replicate this issue , can you please submit a ticket here https://www.crmperks.com/contact-us/

    Thread Starter rcatech

    (@rcatech)

    4 years, 2 months ago

    Hi,
    I’ve tried to edit another field
    and it worked well.

    So, I’m unable to edit ONLY the Name field

    Plugin Contact Form Entries version 1.2.8
    Plugin Wpforms version 1.7.2.2 (not the Lite version)

    Today I’ve submitted a mail to You 😉

    Plugin Contributor sbazzi

    (@sbazzi)

    4 years, 2 months ago

    Hey @rcatech,

    Appreciate it, we are looking in to it,

    Thank You – Sam

Viewing 8 replies - 1 through 8 (of 8 total)

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