Hi @dolahlah,
I’m sorry for the confusion and I really appreciate the feedback that you posted. I will definitely share your feedback with our team.
WPForms Lite does not store form submissions in WordPress, though you can certainly set up form notification emails to send form submission details to your preferred email address(es).
We do try to clarify this with the entry page notice in Lite. However, please let me know if you have any other suggestions on how we can improve this.
That being said, please check your email inbox and spam folder(sometimes it can land there) to find your leads who submitted the form. And if you don’t find the submission there, that means you are probably facing an email delivery issue, you can check that your form notification settings are configured correctly by following our tutorial.
If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent directly from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.
To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.
In order to try recovering the lost leads, some hosting providers do log emails that are sent out from the sites they host. So if you need to try and recover undelivered emails, the best next step in trying to find records of previous entries is to contact your site’s hosting provider to ask if they do this.
I hope this helps!
