• Resolved anthonybuffet

    (@anthonybuffet)


    Hi,

    I noticed today than the form on my website isn’t working anymore. It is built using WP Forms, and worked fine for months.

    I got a error 500, Internal server error when I submit a form.

    Last week, I upgraded the server to PHP 8. Do you think it can be the reason why WP Form is having trouble?

    Best

    Here is more info on the system:

    ### Begin System Info ###
    
    -- WPForms Info
    
    Pro:                      Oct 14, 2019 @ 5:33 
    Lite:                     Oct 14, 2019 @ 2:01 
    Lite Connect:             Backup is not enabled
    
    -- Webserver Configuration
    
    PHP Version:              8.0.12
    MySQL Version:            5.6.51
    Webserver Info:           Apache
    
    -- WordPress Configuration
    
    Version:                  6.0.2
    Language:                 fr_FR
    User Language:            fr_FR
    Permalink Structure:      /%postname%/

    ### End System Info ###`

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @anthonybuffet,

    Sorry to hear about the issue you are facing here!

    I tried to submit your form and was successful in form submission. Reference screencast here. Also, WPForms is compatible with PHP version too.

    If you are facing a error 500, internal server error; then I would recommend you to reach out to your hosting and let them know about the error code. In case it helps, you can refer to this guide.

    Hope this helps!

    Hi @anthonybuffet,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    Thread Starter anthonybuffet

    (@anthonybuffet)

    Hi Nikhil,

    yeah sorry for the silence, but the problem get solved. youpii!

    the problem wasn’t linked to php8, but by some files on our server that was corrupted.

    thanks for the following,

    best

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WPForms and PHP 8’ is closed to new replies.