wp-pdf.com is down | WordPress.org

Resolved lbdesign
(@lbdesign)

4 years, 8 months ago

The parent website for this plugin is not loading. Is this related to the change of ownership? Can we be reassured this plugin will continue to be supported and updated? (I have the premium version). Should we go to another URL in the future, other than wp-pdf.com? thank you.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

PDFG Support
(@wppdfsupport)

4 years, 8 months ago

Hi @lbdesign,

Our apologies for the temporary outage of the WP-PDF.com site. It is up and running now without issue. Please be assured that the plugin will continue to be supported and updated.

If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.

Thread Starter lbdesign
(@lbdesign)

4 years, 8 months ago

FYI, I’m still not seeing the site. I am seeing this:
https://share.getcloudapp.com/OAuQ5zdN

PDFG Support
(@wppdfsupport)

4 years, 8 months ago

Hi @lbdesign,

Thank you for the update—I’ll let the devs know so they can investigate. Are you able to access the site at https://wp-pdf.com (without the www sub-domain)?

Thread Starter lbdesign
(@lbdesign)

4 years, 8 months ago

I tried all the permutations, and from different devices. No load at all. It may be a problem above, at the DNS level?

PDFG Support
(@wppdfsupport)

4 years, 8 months ago

Hi @lbdesign,

The developers took a look at the logs and found a denial on the server during the time frame you reported an issue. This has been resolved so you should not have an issue accessing the site now.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘wp-pdf.com is down’ is closed to new replies.

5 replies
2 participants
Last reply from: PDFG Support
Last activity: 4 years, 8 months ago
Status: resolved