Support » Plugin: WP-Optimize - Cache, Clean, Compress. » wp optimize Error from wordpress

  • Resolved lov4affiliate

    (@lov4affiliate)


    I have copied the error message I received from WordPress whenever I try to remove wp optimize fro my site. I wanted to remove it since it’s interfering with the “scroll to up” button in my site.

    ———- Forwarded message ———
    From: WordPress <wordpress@lov4affiliate.com>
    Date: Thu, Aug 13, 2020 at 6:32 AM
    Subject: [LOV 4 AFFILIATE] Your Site is Experiencing a Technical Issue
    Hi!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, WP-Optimize – Clean, Compress, Cache.

    First, visit your website (https://lov4affiliate.com/) and check for any visible issues. Next, visit the page where the error was caught (https://lov4affiliate.com/wp-admin/plugins.php?action=delete-selected&checked%5B0%5D=wp-optimize%2Fwp-optimize.php&plugin_status=all&paged=1&s&_wpnonce=5c797f2727) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://lov4affiliate.com/wp-login.php?action=enter_recovery_mode&rm_token=jf5z2ZU9uGKdWgtpujggbT&rm_key=EzJUQAQjKLech2sg0kI2dZ

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.5
    Current theme: Kadence (version 0.8.0)
    Current plugin: WP-Optimize – Clean, Compress, Cache (version 3.1.2)
    PHP version 7.3.20

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Harshad

    (@bornforphp)

    @lov4affiliate

    Can you please enable debugging mode, Please add following lines to wp-config.php just before where it says: /* That’s all, stop editing! Happy publishing. */

    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );
    define( ‘WP_DEBUG_LOG’, true );

    Then try to reload the page again

    A debug.log file should be created inside wp-content folder,which should contain error information in it, Please share the file with us.

    Thanks,
    Harshad

Viewing 1 replies (of 1 total)
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