Wp Offload Media vs Tutor LMS

  • Resolved Tô Thái

    (@thaikieutrinh2018)


    5 years, 3 months ago

    Hi,

    I use WP Offload Media plugin to upload lesson videos to Google Cloud Store.

    When adding a lesson, choose video source option is html5, the video of the lesson will not play. https://screencast-o-matic.com/watch/creDYyVcdZJ

    Please check by yourself. And show me how to fix this. This is important: I (and I think many instuctor) have ~ 100Gb of lesson videos, can’t host them on local

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  • Sekander Badsha

    (@badsha_eee)

    5 years, 2 months ago

    Hi,

    I have checked the video and found that the media upload itself is showing an error message and showing that the media file format is not supported. So, I am suspecting the issue might be with WordPress itself.

    Can you please check in the WordPress admin dashboard and see if you can embed the offloaded media on a post or page? If yes, then we will need to have a deeper look into your site to diagnose the issue.
    Please send an email to support at themeum dot com.

Viewing 1 replies (of 1 total)

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