WP MAIL SMTP test message failure with incorrect seeming error message.

  • Resolved apartmentbuildinginvestors1

    (@apartmentbuildinginvestors1)


    6 days, 12 hours ago

    I am attempting to use WP MAIL SMTP to send emails from a website form and am failing so far.

    I am using GoDaddy, DesignSetPro (using their form) and Brevo. Emails are not being delivered.

    I have set up and authorized Brevo, checked the DNS record entries and have the api key in place.

    When I try to use WP Mail SMTP’s tool “Send a test email” I get a warning:

    “Action Needed: It doesn’t look like the DKIM record required by Brevo (formerly Sendinblue) has been added to your domain. Please check out our step-by-step guide for details on how to add this record to your domain’s DNS.”

    However, I have checked and insured that the DKIM and DMARC records for the website DNS are a match to what Brevo shows.

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  • Thread Starter apartmentbuildinginvestors1

    (@apartmentbuildinginvestors1)

    4 days, 11 hours ago

    The warning message persists and is unresolved. It does not appear to impact functionality, however.

    I have been able to resolve a functionality issue I have been having that is apparently unrelated. (This issue was due to a case sensitivity issue with email addresses somewhere in the toolchain I am using.)

    I am marking this resolved, as I have fixed my functionality issue and don’t need a fix for whatever this issue is.

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