WP Fastest Cache Premium Trouble

Resolved jaredfujishin
(@jaredfujishin)

7 years, 8 months ago

I am having difficulty with the “WP Fastest Cache Premium” plugin and this plugin.

About 50% of the time that I enable my “WP Fastest Cache Premium” plugin, my accordion feature does not work on my FAQ. Is this a common problem? Does anyone have a fix for this?

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

etoilewebdesign
(@etoilewebdesign)

7 years, 7 months ago

Hi jaredfujishin,

We went through the FAQ page of your site and it seems to work fine. Is “WP Fastest Cache Premium” plugin still active, or deactivating it completely resolves the issue? If it is still active and if the issue is intermittent, could you try clearing the cache within your caching plugin and see if it works fine then.

Thread Starter jaredfujishin
(@jaredfujishin)

7 years, 6 months ago

Would you check the website again? I currently have the WP Fastest Cache plugin active and every time it is active, it opens all my FAQs at once.
Here are two screenshots. The first is taken with the Cache plugin installed, the other is when it is uninstalled. See how in the first picture (when the WP Fastest Cache plugin is active) it opens ALL the FAQ questions? This second shows that as soon as I deactivate the WP Cache app, it operates correctly (opening just one at a time).

Is there any way to fix this?

https://starconversations.com/wp-content/uploads/2018/10/Screen-Shot-2018-10-25-at-1.48.45-PM.png
https://starconversations.com/wp-content/uploads/2018/10/Screen-Shot-2018-10-25-at-1.50.23-PM.png

Thread Starter jaredfujishin
(@jaredfujishin)

7 years, 6 months ago

And all my caches have been clearned within WP Fastest Cache!

Thread Starter jaredfujishin
(@jaredfujishin)

7 years, 6 months ago

Cleared them again– it seems to be running now! I just need to keep clearing it I guess 🙂

Thread Starter jaredfujishin
(@jaredfujishin)

7 years, 6 months ago

Back not working again… even after it was cleared…

etoilewebdesign
(@etoilewebdesign)

7 years, 6 months ago

Hi jaredfujishin,

The best way to test the option that’s conflicting would be to try disabling all the caching options and start enabling them one by one until you hit the one that conflicts with the FAQs, but the most probable ones seem to be the “Minify HTML”, “Minify CSS”, “Combine CSS” and “Combine JS”.

Viewing 6 replies - 1 through 6 (of 6 total)

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