wp-admin won’t load

  • Maurice_Ormon

    (@maurice_ormon)


    6 years, 12 months ago

    I have not been on my blog in a long time. I’ve recently retired and not used it since Christmas. I’ve seen several updates successfully installed, but never gone and checked it out.

    The site loads fine. But when I log in I get an HTTP ERROR 500. When I use my FTP app, I check my error log and get this rather long error msg:

    WordPress database error Table ‘i1368684_wp2.wp_commentmeta’ doesn’t exist for query SELECT comment_id, meta_key, meta_value FROM wp_commentmeta WHERE comment_id IN (15966,15967,15968,15970,15975) ORDER BY meta_id ASC made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/twentyfourteen/single.php’), get_sidebar, locate_template, load_template, require_once(‘/themes/twentyfourteen/sidebar.php’), dynamic_sidebar, call_user_func_array, WP_Widget->display_callback, WP_Widget_Recent_Comments->widget, get_comments, WP_Comment_Query->query, WP_Comment_Query->get_comments, _prime_comment_caches, update_comment_cache, update_meta_cache

    I’m guessing the twentyfourteen theme is causing the error? If so, if I simply delete the theme will WP fall back to some other theme that works? I do like twentyfourteen, and don’t really want to change it.

    Thanks for any help.

Viewing 7 replies - 1 through 7 (of 7 total)
  • lisa

    (@contentiskey)

    6 years, 12 months ago

    When you check via FTP — what themes are already installed in addition to twentyfourteen theme?

    Before making any (temporary) changes to your theme to test for source of error — be sure you have a backup of both the database and files.

    Before ( temporarily) disabling your theme (i.e. renaming the twentyfourteen folder) — be sure you have at least one other theme installed. i.e. twentynineteen as fall back theme.

    • This reply was modified 6 years, 12 months ago by lisa.
    • This reply was modified 6 years, 12 months ago by lisa.
    Thread Starter Maurice_Ormon

    (@maurice_ormon)

    6 years, 12 months ago

    Quite a few – twenty12, 15, 16, 17, photex, radioos, novelti, momentum, magma, egalized, jolene, invisi, immensely, hoffman, expound, eventor, elevation, default, cosily, charity, channel66, bloggap, being-hueman.

    (Thanks for the quick answer.)

    lisa

    (@contentiskey)

    6 years, 12 months ago

    1-if you have alternative themes(s) then there will be something loaded if you rename (deactivate) twentyfourteen theme.

    2-after you can access dashboard/wp-admin you could also try
    install health check plugin which can be used in troubleshooting mode to deactivate all plugins and theme
    might help further narrow down the source of the issue
    https://wordpress.org/plugins/health-check/

    Thread Starter Maurice_Ormon

    (@maurice_ormon)

    6 years, 12 months ago

    I renamed the twentyfourteen folder, got nothing but a can’t find the twentyfourteen folder error. Renamed the default theme folder to twentyfourteen and the blog appeared, but the wp-admin still throws the http 500 error when I try to login.

    Re-renamed the twentyfourteen folder and the blog loads fine again, but of course the wp-admin won’t load. The blog shows me as logged in – but if I try to edit a post, say, it will throw the http 500 error again!

    sigh.

    http://www.snorkel-caribbean.com is my site.

    lisa

    (@contentiskey)

    6 years, 12 months ago

    see if it might be plugin conflict. rename your plugins folder to deactivate plugins.
    be sure you have a backup of files and database

    Thread Starter Maurice_Ormon

    (@maurice_ormon)

    6 years, 12 months ago

    well that did it! I re-named the plugins folder and wp-admin loaded. I’m starting to add the plugins back, one at a time, til I discover the one that is bad.

    Thanks for your help, much appreciated!

    Thread Starter Maurice_Ormon

    (@maurice_ormon)

    6 years, 12 months ago

    It was the gutenberg plugin that caused the wp-admin to fail.

Viewing 7 replies - 1 through 7 (of 7 total)

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