wp-admin page is blank

  • Resolved christineberlin

    (@christineberlin)


    10 years, 1 month ago

    Dear WordPress-Community,

    when I log into WordPress to edit my website the editing area stays blank. The area on the left (“Dashboard, Posts, Media, Links etc.) is visible. (My website christinehiam.com works fine.)

    I recently cancelled my hosts (1&1) PHP5.2 Extended Support because they wanted to have 15 EURO per month for that all of a sudden. I presume that got something to do with it. And if so, how can I fix it and edit my site? (Change of host? Pay the 15 EURO every month? Different version of WordPress?)

    Thanks for your help.
    (Be aware, I’m a complete unexperienced user of wordpress, I couldn’t even tell you for sure, which version I’m using. definetely old because I never conciously updated it.)

Viewing 4 replies - 1 through 4 (of 4 total)
  • payne1007

    (@payne1007)

    10 years, 1 month ago

    I have exactly the same issue, the only thing I can see is:
    WordPress 4.4.2 is available! Please update now.

    The Please Update now is a link, and if I click on that, nothing happens!!

    payne1007

    (@payne1007)

    10 years, 1 month ago

    I have found a solution for the problem:

    I renamed the PLUGINS folder and just added an x in front (xplugins).
    I then refreshed the admin page and could see everything. All the plugins will then be disabled and you can change the folder name back to the original name.

    Now you can enable the plugins one by one and see which one causes the problem.

    Thread Starter christineberlin

    (@christineberlin)

    10 years, 1 month ago

    Hello payne1007,

    Thanks for your reply. Unfortunately it doesn’t work for me.
    I did find the plugins-folder under wordpress -> wp-content -> plugins.
    This is the one you mean, isn’t it?

    Thread Starter christineberlin

    (@christineberlin)

    9 years, 11 months ago

    Hello,
    just in case anybody ever should come across this thread of mine:
    Today I finally attacked the problem again and found this helpful thread:

    https://wordpress.org/support/topic/reinstall-wordpress-and-not-lose-content?replies=12

    I felt really helpless at first, because I didn’t even understand how and where to upload which files. But then slowly slowly I understood, what FTP is and that you can access all your once over wordpress uploaded files on the FTP-server via i.e. Cyberduck or similar applications. The FTP-details you can find out from your web-hosting company, in my case 1und1 Germany.

    Once I had Cyberduck running, which was difficult enough for me, I could do what is explained in the above mentioned thread.
    -I downloaded WordPress again without actually installing it (as far as I understood it, because when I tried to install it, WordPress told me that I’ve got an older version of it running already and I should do an upgrade rather than newly install it).
    -I deleted all wp-related files from the server via Cyberduck but not wp-content and wp-config, (not without downloading it all beforehand (drag&drop) and saving it on my computer of course).
    -I uploaded all the wp-structure from the newly downloaded WordPress to the server via Cyberduck (drag&drop).
    -And there was my Administrating page again in full new glory!

    Now I’ll make sure I ‘ll never miss an update of wordpress again. Because I believe that was the key-problem.

Viewing 4 replies - 1 through 4 (of 4 total)

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