Your login page shows ERROR: Cookies are blocked due to unexpected output.
This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.
If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.
See http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Thank you Steve- I appreciate the help. I was able to deactivate the plugins, but nothing changed. I uploaded the healthcheck plugin, but since I’m not able to log-in, is there a way to change my theme from ftp or file manager? I saw that the log-in page mentions cookies aren’t enabled, but they are on all browsers I use.
I’m not seeing the same tables as in that screenshot. I don’t see themes or stylesheet in the wp_options table.
Is there a standard .htaccess file for WordPress? I know it’s created when permalinks are enabled, right? I’m seeing 2 .htaccess files.
1 is just:
.htaccess
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
# php — BEGIN cPanel-generated handler, do not edit
# NOTE this account’s php is controlled via FPM and the vhost, this is a place holder.
# Do not edit. This next line is to support the cPanel php wrapper (php_cli).
# AddType application/x-httpd-ea-php72 .php .phtml
# php — END cPanel-generated handler, do not edit
Another is:
.htaccess.preinstall
# php — BEGIN cPanel-generated handler, do not edit
# NOTE this account’s php is controlled via FPM and the vhost, this is a place holder.
# Do not edit. This next line is to support the cPanel php wrapper (php_cli).
# AddType application/x-httpd-ea-php72 .php .phtml
# php — END cPanel-generated handler, do not edit
I had seen an site that showed how to increase max upload file size using .htaccess and I tried it but it didn’t work of course. I think that’s when the problems started. I was cached logged-in though, so I didn’t notice the wp-admin login being gone until the next day (yesterday)
Should there just be 1 .htaccess file and in the root directory only?
delete .htaccess.preinstall; it’s not used
the .htaccess file is correct and is not the issue here.
did you try to disable all plugins?
Yes…I changed the folder name to plugins.deactivate and no change
I had a WP_Clone backup from a few days ago. I ended up deleting my production site and restoring it from that backup. No idea what the issue was but at least 90% of my site came back and I was able to update the few things I’ve added since July 7th and I have my wp-admin login page back! I appreciate your help, Steve.
+1 for you for having a backup!
Haha I know and I was SURE it was that plug-in causing the problem, but I guess not. It ended up really saving me. I will do it daily now.
