wp-admin cleantalk error log

  • Resolved mountbest

    (@mountbest)


    2 years, 5 months ago

    WordPress logged cleantalk error into wp-admin error logfile. Here is the logfile entry:

    [29-Dec-2023 02:22:23 UTC] WordPress database error Table ‘chargebaycom_qmdb1.gc3b_cleantalk_sfw_personal_temp’ doesn’t exist for query INSERT INTO gc3b_cleantalk_sfw_personal_temp (network, mask, status) VALUES (737840684, 4294967295, 1),(2130706433, 4294967295, 1); made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, {closure}, Cleantalk\Common\Cron->runTasks, call_user_func_array, apbct_sfw_update__checker, apbct_sfw_update__worker, Cleantalk\Common\Queue->executeStage, apbct_sfw_update__process_exclusions, Cleantalk\ApbctWP\Firewall\SFW::updateWriteToDbExclusions, Cleantalk\ApbctWP\DB->execute

    What should I do?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    2 years, 5 months ago

    Hello,

    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)

    Did it help?

    Thread Starter mountbest

    (@mountbest)

    2 years, 5 months ago

    I have no way of checking when and if the error condition reported above will occur again.

    For this reason – reinstalling cleantalk is pointless. I just wait to see of the error condition will occur again.

    SergeM

    (@serge00)

    2 years, 5 months ago

    Okay, thank you, @mountbest.

    Inform us if the issue persists.

    Plugin Support amagsumov

    (@amagsumov)

    2 years, 5 months ago

    Hello,

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

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