wp-admin

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi

    (@esmi)

    12 years, 2 months ago

    Did you follow the advice in https://wordpress.org/support/topic/login-wordpresscom?replies=2

    Thread Starter sacto07

    (@sacto07)

    12 years, 2 months ago

    The login issue is not a password problem. It’s in fact due to a plugin.

    We thought that we could remove the plugin by going into the filesystem of the blog, using the FTP credentials. However, it looks like the IT guys can’t remove it as there is too much data and that there is no search function (I quote).
    So they said the last solution would be to try to reproduce an identical version of the blog by using a website builder.
    As mentioned before, my domain name is registered on godaddy but we used wordpress to update the blog.
    I would like to know if it would be possible to have another admin page which I could use to either update my blog or that I could use to create a new blog with the same domain name (considering that we would have to delete the current blog)?

    Thanks a lot.

    esmi

    (@esmi)

    12 years, 2 months ago

    However, it looks like the IT guys can’t remove it as there is too much data

    All they need to do is FTP into your site (or whatever file management application your host provides) & delete the relevant folder inside wp-content/plugins. If they don’t know which plugin is causing the problem, they could just reset the plugins folder by FTP or PhpMyAdmin.

    I would like to know if it would be possible to have another admin page which I could use to either update my blog

    I’m afraid that’s not possible.

    Thread Starter sacto07

    (@sacto07)

    12 years, 2 months ago

    Yes, I’m sure there is a way to remove the plugins.

    Anyway, thanks a lot for your responses.

    esmi

    (@esmi)

    12 years, 2 months ago

    I’m sure there is a way to remove the plugins

    And I outlined those methods in my post above.

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