Hi @lipsync2025,
Thank you for your feedback. We’re sorry to hear about your experience, but that’s never what we want for anyone using our plugin.
We checked and couldn’t find any support request from you so far — either in the forums or through our Pro support channels. We’re always here to help and usually respond quickly, especially to premium users.
If you’re still facing issues, please feel free to reach out via the support section of our plugin page — we’d love the chance to make things right. It’s always a bit disheartening to see a 1-star review when we haven’t had the chance to help.
Looking forward to hearing from you
Thanks with Regards
MagePeopleTeam