Working with WooCommerce & Printful

  • Resolved degroathr

    (@degroathr)


    4 years, 1 month ago

    I received the following error when trying to push products to the site from Printful. I reached out to their support and they directed me back to WordPress. Has anyone encountered this before and resolved it?

    Unisex t-shirt adding failed Retry
Product was not added!

Error: Invalid response from your WooCommerce store. Please make sure your site is working and no plugins are blocking WooCommerce API access

That's all we know. If you need some help, please contact our support, provide the error code below, and we'll see what we can do.

CODE: G360348490
    • This topic was modified 4 years, 1 month ago by Yui. Reason: moved to fixing wordpress
    • This topic was modified 4 years, 1 month ago by James Huff.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Juan G. (woo-hc)

    (@judagutor)

    4 years, 1 month ago

    Hi @degroathr!

    To know more about your setup and point you in the right direction, kindly provide us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, you can paste your response here.

    Thanks!

    Thread Starter degroathr

    (@degroathr)

    4 years, 1 month ago

    
### WordPress Environment ###

WordPress address (URL): http://www.careertipper.com
Site address (URL): http://www.careertipper.com
WC Version: 6.4.1
REST API Version: ✔ 6.4.1
WC Blocks Version: ✔ 7.2.2
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.3.2
Log Directory Writable: ✔
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.29
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1n-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: wp_
Total Database Size: 18.35MB
Database Data Size: 15.38MB
Database Index Size: 2.97MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsp_csp_pro_susbcriber: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_amazoncache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bp_follow: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_FollowMe_Links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gallery_albums: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gallery_pics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gallery_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_folders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_galleries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_galleries_excluded: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_galleries_resources: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_photos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_photos_pos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_photos_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_settings_presets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_settings_sets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gg_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_huge_itgallery_gallerys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_huge_itgallery_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_huge_itgallery_like_dislike: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_huge_itslider_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_huge_itslider_params: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_huge_itslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_Ihrss_plugin: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_microblogposter_accounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_microblogposter_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mobapp_adtemplates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mobapp_appslist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mobapp_campaigns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mobapp_campaigns_apps: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mobapp_devlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mobapp_downloadurls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mobapp_stats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_newfield: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 3.47MB + Index: 0.14MB + Engine InnoDB
wp_postmeta: Data: 2.52MB + Index: 0.30MB + Engine InnoDB
wp_posts: Data: 4.52MB + Index: 0.19MB + Engine InnoDB
wp_repost_content_feeds: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_scroll_news: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_Spider_Video_Player_player: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_Spider_Video_Player_playlist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_Spider_Video_Player_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_Spider_Video_Player_theme: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_Spider_Video_Player_video: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_videourl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 360
custom_css: 1
easyimageslider: 1
et_pb_layout: 6
feedback: 3
mailpoet_page: 1
mc4wp-form: 1
ml-slide: 28
ml-slider: 2
nav_menu_item: 19
page: 18
podcast: 1
post: 153
product: 3
revision: 288
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (16) ###

Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.5.6
Divi Sumo (Premium): by munirkamal – 2.6.1
Divi Cloud: by Page Builder Cloud – 2.1.1
Elegant Themes Updater: by Elegant Themes – 1.0
Google Listings and Ads: by WooCommerce – 1.12.6
Head, Footer and Post Injections: by Stefano Lissa – 3.2.3
Jetpack: by Automattic – 10.8
MailPoet 3 (New): by MailPoet – 3.87.2
MetaSlider: by MetaSlider – 3.27.3
Printful Integration for WooCommerce: by Printful – 2.1.31
SiteGround Optimizer: by SiteGround – 7.0.9
WooCommerce Payments: by Automattic – 4.0.2
WooCommerce Shipping & Tax: by WooCommerce – 1.25.26
WooCommerce: by Automattic – 6.4.1
WP Date Remover: by Selma Mariudottir – 1.1.3

### Inactive Plugins (1) ###

Wordfence Security: by Wordfence – 7.5.9

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ❌ Page visibility should be public
Cart: ❌ Page not set
Checkout: ❌ Page not set
My account: ❌ Page ID is set
but the page does not exist

Terms and conditions: ❌ Page ID is set
but the page does not exist

### Theme ###

Name: ShoesOptional Divi Child
Version: 3.8
Author URL: http://www.elegantthemes.com
Child Theme: ✔
Parent Theme Name: Divi
Parent Theme Version: 4.10.4
Parent Theme Author URL: http://www.elegantthemes.com
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://www.careertipper.com
Subscription Statuses: –
WooCommerce Account Connected: ❌ No

### Store Setup ###

Country / State: United States (US) — Florida

### Payment Gateway Support ###

### WooCommerce Payments ###

Version: 4.0.2
Connected to WPCOM: No
Blog ID: -
Account ID: -

### Action Scheduler ###

Complete: 197
Oldest: 2022-04-23 19:15:03 +0000
Newest: 2022-05-02 11:01:01 +0000

Pending: 1
Oldest: 2022-05-02 20:32:32 +0000
Newest: 2022-05-02 20:32:32 +0000

### Status report information ###

Generated at: 2022-05-02 16:43:04 +00:00
    MayKato

    (@maykato)

    4 years, 1 month ago

    Hello,

    Thank you for sharing your system status. It looks like this is an issue with syncing Printful and WooCommerce. I’ve found similar threads on the forum of Printful Integration for WooCommerce.

    https://wordpress.org/support/topic/printful-error-when-adding-products-to-my-store/
    https://wordpress.org/support/topic/product-was-not-added/
    https://wordpress.org/support/topic/error-invalid-response-from-your-woocommerce-store/

    For further assistance, please contact the Printful Integration developer directly, and they should be able to point you in the right direction: https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/

    Thread Starter degroathr

    (@degroathr)

    4 years, 1 month ago

    Thank you for that but none of those threads have fixed the issue.

    Igor H

    (@ihereira)

    4 years, 1 month ago

    Hello,

    I was checking the threads provided by Maykato and they recommend the following solution: Disabling all other plugins and trying again.

    In this case, please do the following actions:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce and Printful.
    • Try to push product to your site again.

    Also kindly note that our support in this forum is specific (only) to WooCommerce core.
    If the issue is not present it means there was a conflict, and you can then reactivate the theme and plugins one by one, until the cause of the problem is found You can find a more detailed explanation on how to do a conflict test here.

    If that does not work, be sure to reach out to the plugin support directly as mentioned earlier.

    Thanks.

    • This reply was modified 4 years, 1 month ago by Igor H.
    Mirko P.

    (@rainfallnixfig)

    4 years, 1 month ago

    Hi there,

    We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to find a solution to this issue.

    If you have further questions, please feel free to open a new topic.

    Thread Starter degroathr

    (@degroathr)

    4 years, 1 month ago

    It is not resolved.

    Plugin Support Sérgio L. a11n

    (@csnlima)

    4 years, 1 month ago

    Hi @degroathr,

    Thanks for confirming. Have you tried the conflict test suggested by @ihereira?

    As this topic is already closed, would you mind opening a new one with the conflict test results here:

    https://wordpress.org/support/plugin/woocommerce/#new-topic-0

    Please, add the link to this topic (https://wordpress.org/support/topic/working-with-woocommerce-printful/#post-15631791) so we can keep the support.

    We will be waiting.

    Best regards,

    Thread Starter degroathr

    (@degroathr)

    4 years, 1 month ago

    Yes I didd and I also did research. Plenty of other users have had this same issue without resolve. I’ve had to manually load each product when it should be 1 product showing with variations. I’ve also reached out to the plugin developer and have not had a resolution. I’m giving up.

    MayKato

    (@maykato)

    4 years, 1 month ago

    Hi @degroathr

    I understand your frustration. However, please understand that this particular forum is for questions related to the WooCommerce core features only. Since your issue is linked to the Printful Integration, which we are not familiar with how it works, the best place to get help is their plugin support:
    https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Working with WooCommerce & Printful’ is closed to new replies.

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